Remote Information Technology Manager - Strategic IT Leadership & Global Technology Operations

Join Workwarp as a Remote Information Technology Manager: Shaping the Future of Global IT Operations

At Workwarp, we're on a mission to revolutionize the way businesses operate through cutting-edge technology and innovative solutions. As a fully remote company, we're committed to fostering a culture of collaboration, creativity, and continuous learning. We're now seeking an exceptional Remote Information Technology Manager to lead our global IT operations, drive strategic technology initiatives, and ensure the seamless delivery of IT services across our organization.

About the Role

As our ideal candidate, you'll be a seasoned IT professional with a proven track record of managing global IT operations, leading high-performing teams, and driving technology innovation. You'll serve as our lead technology resource, overseeing the implementation of strategic IT plans, managing IT infrastructure, and ensuring the security and integrity of our systems. Your expertise will be instrumental in shaping our technology landscape, driving business growth, and enabling our organization to achieve its objectives.

Key Responsibilities

• Strategic IT Leadership: Develop and implement global IT strategies, aligning technology initiatives with business objectives, and driving meaningful change across our technology stack and teams.
• IT Operations Management: Oversee the management of our IT infrastructure, including security operations, web services, and IT vendor management, ensuring the delivery of high-quality IT services.
• Team Leadership: Lead a hybrid team of employees and consultants, providing guidance, mentorship, and coaching to ensure the team's success and growth.
• Technical Expertise: Analyze complex business needs and recommend technical solutions, ensuring the consistency and maintainability of existing applications and the development of new technical solutions.
• IT Service Management: Direct IT operations in executing production tasks according to a documented schedule, ensuring that IT services meet or exceed expectations.
• Data Management and Disaster Recovery: Oversee data management and disaster recovery responsibilities, ensuring the resiliency and recovery of our IT infrastructure.
• Compliance and Risk Management: Ensure compliance with systems requiring specific requirements, internal control requirements, and provide information for audit inquiries from external auditors.
• Budgeting and Cost Management: Partner with our VP of Business Operations to achieve budget objectives, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Special Projects: Prepare special reports by collecting, analyzing, and summarizing information and trends, and assist management in developing business plans for the company.

Essential Qualifications

To be considered for this role, you'll need:

• A Bachelor's degree in Computer Science, Business Administration, or a related field.
• A minimum of 10 years of progressively responsible professional information technology experience, including management experience mentoring and leading a team.
• Current hands-on experience in managing Microsoft 365 ecosystem, including Exchange Online, Teams, SharePoint, and OneDrive, with a solid understanding of security measures and the ability to architect best practices and policy.
• Working knowledge of Windows Server, Active Directory, Exchange, SAN, VMware/Hyper-V, SharePoint, and RAID.
• Experience applying cybersecurity measures, such as multi-factor authentication, single sign-on (SSO), Microsoft Intune, Azure Active Directory, and other RMM and automation tools.
• Experience managing IT infrastructures and understanding of IaaS Cloud solutions, such as AWS or Microsoft Azure.
• Strong knowledge and understanding of DNS, networking (TCP/IP), and routing.

Preferred Qualifications

While not essential, the following qualifications are highly desirable:

• Experience in a life science service environment.
• Recent experience as a corporate IT leader.
• Foundational understanding of Wi-Fi networks and basic knowledge of PowerShell.

Skills and Competencies

To succeed in this role, you'll need:

• Strong analytical and problem-solving skills.
• Demonstrated experience applying a thorough understanding of IT systems.
• Proven leadership and consensus-building skills, with the ability to direct and motivate groups and individuals.
• Excellent judgment and the ability to incorporate business considerations into decision-making.
• Effective written, verbal, and interpersonal communications skills, with the ability to relate to all levels of the company and communicate technical concepts to technical and non-technical audiences.

Career Growth Opportunities and Learning Benefits

At Workwarp, we're committed to helping our employees grow and develop their skills. As a Remote Information Technology Manager, you'll have the opportunity to:

• Develop your leadership skills, leading a high-performing team and driving strategic technology initiatives.
• Stay up-to-date with the latest technology trends and innovations, enhancing your technical expertise.
• Collaborate with cross-functional teams, fostering a culture of collaboration and knowledge-sharing.

Work Environment and Company Culture

As a fully remote company, we offer a flexible and dynamic work environment that allows you to work from anywhere. Our culture is built on:

• A commitment to innovation and continuous learning.
• A collaborative and inclusive work environment.
• A focus on delivering exceptional results and driving business growth.

Compensation, Perks, and Benefits

We offer a competitive salary and a comprehensive benefits package, including:

• A competitive salary, reflecting your experience and qualifications.
• A range of benefits, including health insurance, retirement planning, and paid time off.
• Opportunities for professional growth and development.
• A flexible and dynamic work environment, allowing you to work from anywhere.

Take the Next Step

Are you ready to join our team and shape the future of global IT operations? Apply now and let's discuss how you can become a vital part of our success story.

At Workwarp, we're an equal opportunity employer, committed to diversity and inclusion. We welcome applications from candidates who share our values and are passionate about driving technology innovation.