Experienced Remote Operations Manager – Driving Business Growth through Operational Excellence and Project Management

Introduction to WallStreetZen

WallStreetZen is a fast-growing financial software and media company that is revolutionizing the way retail investors analyze stocks. Our core product is a B2C SaaS tool that provides users with the insights they need to make informed investment decisions. With over 1 million users last month, we are striving to build the best product in a competitive category that includes names like Yahoo Finance. Despite our ambitions, we are not on a traditional venture track – we plan to grow organically and profitably, prioritizing quality, impactful work with a small team of high performers, while also valuing family, relationships, and mental health.

About the Role

We are seeking an experienced Operations Manager to take control of our day-to-day admin and operational work, helping to drive the business forward. As an Operations Manager, you will be responsible for removing operational and administrative bottlenecks, enabling the WallStreetZen team to focus on product, marketing, and editorial. You will work directly with the founder to design, build, and manage systems that move the business from 1 to 10, and ensure that our content production is scaled efficiently. This is a fully remote role, open to all time zones, with a requirement of at least 4 hours of overlap with Hong Kong working hours (UTC+8 – 8am-6pm).

Key Responsibilities

• Content Operations: Solve bottlenecks and enable our SEOs, editors, and writers to produce high-quality, optimized content at scale.
• Recruit and manage writers, build flexible processes to ensure consistent delivery of high-quality content, and design a system to continuously update and improve our content.
• SOPs & Playbooks: Design, build, and manage systems that move the business from 1 to 10, continuously improving processes and systems to help the company scale.
• Finance: Work with bookkeepers to ensure invoices/receipts are tracked, everything is correctly categorized, and tax/payroll obligations are handled.
• Admin: Handle day-to-day admin and coordinating activities to ensure smooth, efficient business processes and functions, including managing/triaging the founder's inbox and calendar management.

Essential Qualifications

• 3+ years of experience in an operational or project management position, ideally in a digital industry.
• Extremely organized, with a natural ability to solve problems and get things done.
• Systems thinker, with high levels of attention to detail and a passion for designing and managing systems.
• Able to leverage automation and VAs to maximize efficiency, with no task being too small.
• Team management skills, with the ability to perform well with or without detailed directions.
• Growth mindset, with a hunger to develop personally and professionally in this role.
• Deep knowledge of project management tools and software, with basic technical literacy.

Preferred Qualifications

• Personal finance and investing knowledge, with a passion for the industry.
• Accounting experience, with an understanding of financial principles and practices.
• An understanding of SEO, with experience in content marketing and optimization.
• Experience as a website content manager or managing editor, with a portfolio of successful content projects.

Career Growth Opportunities and Learning Benefits

At WallStreetZen, we are committed to the growth and development of our team members. As an Operations Manager, you will have the opportunity to work directly with the founder, gaining valuable insights and experience in the financial software and media industry. You will also have the chance to develop your skills in project management, content operations, and finance, with opportunities for career advancement and professional growth.

Work Environment and Company Culture

Our company culture is built on the values of transparency, accountability, and collaboration. We believe in working hard, but also valuing balance and prioritizing family, relationships, and mental health. As a remote-first company, we offer flexible working hours and the opportunity to work from anywhere, with a requirement of at least 4 hours of overlap with Hong Kong working hours. Our team is small, high-performing, and dedicated to delivering high-quality results, and we are looking for someone who shares our passion and values.

Compensation, Perks, and Benefits

We offer a competitive salary, negotiable based on skills and experience, with eligibility for performance bonuses after the first 6 months. You will also receive 4 weeks of annual paid leave, plus public holidays in your country of residence, and the opportunity to work remotely with flexible hours. We care about your satisfaction and job happiness, and will help prepare you for whatever you are looking for in the future.

Conclusion

If you are a motivated and experienced operations professional, looking for a new challenge and the opportunity to make a significant impact, we encourage you to apply for this role. With your skills and experience, you will be able to drive business growth, improve operational efficiency, and contribute to the success of WallStreetZen. Don't miss out on this opportunity to join a fast-growing and innovative company, and take the first step towards a rewarding new role. Apply now and let's work together to achieve great things!

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