Experienced Part-Time Lobby Porter - Guest Services and Hospitality Role with Competitive Pay and Benefits - Immediate Start
Join the EDITION Hotels Team as a Part-Time Lobby Porter and Be Part of an Unforgettable Hospitality Experience
Are you a warm and welcoming individual with a passion for delivering exceptional guest experiences? Do you thrive in fast-paced environments and enjoy working as part of a dynamic team? Look no further than EDITION Hotels, where we're seeking an experienced Part-Time Lobby Porter to join our team! As a Lobby Porter, you'll play a vital role in creating a lasting impression on our guests, providing top-notch service, and ensuring a seamless experience from arrival to departure.
About EDITION Hotels and Marriott International
EDITION Hotels is a unique blend of boutique hotelier Ian Schrager's visionary genius, world-class luxury hotel service, and the global reach of Marriott International. Our brand is dedicated to delivering an unparalleled hospitality experience, combining polish with personality, perfectionism with individualism, and comfort with charisma and charm. At EDITION Hotels, we're committed to creating a people-first culture, and we're looking for talented individuals who share our passion for exceptional service and hospitality.
Marriott International is a leading global hospitality company, operating a diverse portfolio of brands and properties worldwide. We're proud to be an equal opportunity employer, committed to non-discrimination on any protected basis, including disability and veteran status. Our company culture is built on the principles of inclusivity, diversity, and respect, and we're excited to welcome new team members who share these values.
Job Summary
As a Part-Time Lobby Porter, you'll be responsible for providing exceptional guest experiences, ensuring a smooth and efficient arrival and departure process, and maintaining a high level of professionalism and courtesy at all times. This is a fantastic opportunity to grow your career in the hospitality industry, develop new skills, and work with a talented team of professionals.
Key Responsibilities
- Greet and escort guests to rooms, providing a warm and welcoming experience
- Open doors and assist guests/visitors entering and leaving the property, ensuring a smooth and efficient process
- Inform guests of property amenities, services, and hours of operation, as well as local areas of interest and activities
- Identify and explain room features to guests, including the use of room keys, mini-bars, ice and vending areas, in-room safes, and valet laundry services
- Transport guest luggage to and from guest rooms and/or designated bell areas, assisting with luggage storage and retrieval as needed
- Assist guests/visitors in and out of vehicles, including helping with loading/unloading luggage
- Supply guests with directions and arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) as needed
- Communicate parking procedures to guests/visitors and maintain awareness of undesirable persons on property premises
- Follow all company policies and procedures, reporting accidents, injuries, and unsafe work conditions to management
- Maintain a clean and professional uniform and personal appearance, ensuring confidentiality of proprietary information
Essential Qualifications
- High school diploma or G.E.D. equivalent required
- No related work experience necessary, but previous experience in hospitality or customer service is an asset
- No supervisory experience required
- Ability to work in a fast-paced environment, standing, sitting, or walking for extended periods
- Physical ability to lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance and objects weighing over 75 pounds with assistance
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues
Preferred Qualifications
- Previous experience in hospitality or customer service
- Knowledge of local areas of interest and activities
- Ability to speak multiple languages
What We Offer
At EDITION Hotels, we're committed to providing our team members with a competitive compensation package and a range of benefits, including:
- Competitive hourly rate of $22.25 to $23.25
- Opportunity to work with a dynamic and talented team
- 401(k) plan and earned paid time off and/or sick leave
- Stock purchase plan and discounts at Marriott properties
- Commuter benefits and employee assistance plan
- Childcare discounts and other wellness benefits
Career Growth Opportunities and Learning Benefits
At EDITION Hotels, we're committed to helping our team members grow and develop their careers. We offer a range of training and development programs, including:
- On-the-job training and coaching
- Leadership development programs
- Industry-recognized certifications and qualifications
- Opportunities for advancement and career progression
Work Environment and Company Culture
At EDITION Hotels, we're proud of our people-first culture and our commitment to creating a positive and inclusive work environment. Our team members enjoy:
- A dynamic and fast-paced work environment
- Opportunities to work with a talented and diverse team
- A culture of respect, inclusivity, and diversity
- Regular feedback and coaching
- A focus on employee well-being and engagement
How to Apply
If you're a motivated and enthusiastic individual with a passion for hospitality, we encourage you to apply for this exciting opportunity. Please submit your application today, and join our team as a Part-Time Lobby Porter!
We look forward to welcoming you to our team!
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