Technical Service Representative, ACT - Vancouver, BC

Getinge Canada is seeking a Technical Service Representative, Acute Care Therapies to provide field repairs, respond to emergency calls, schedule preventative maintenance, and pursue service contract renewals for the Acute Care Therapy division. This role involves calibrating/servicing medical equipment, providing technical support to the sales team, and maintaining service contracts. The company aims to make life-saving technology accessible to more people and save more lives.

Requirements

• Calibrate/service electrical or electronic medical equipment
• Provide service depot, on-site and telephone technical service support
• Maintain positive communication with customers and the Technical Support group
• Document all activities in accordance with service policies and procedures
• Make decisions based on policies and procedures, and refer unresolved issues
• Provide technical assistance to the Sales team
• Maintain all service contracts and pursue renewals
• Maintain service equipment and supplies
• Adhere to company policies and regulatory requirements

Benefits

• Health, Dental, Vision and Travel insurance
• Registered Pension Plan with company match
• Paid Time Off
• Wellness initiative & Health Assistance Resources
• Life Insurance
• Short and Long Term Disability Benefits
• Hybrid Work Arrangements (where applicable)
• Parental and Caregiver Leave
• Tuition Reimbursement

Originally posted on Himalayas