Experienced Senior Engagement Manager - Healthcare Vertical for Cloud-Based Financial and Human Capital Management Solutions

Introduction to Workday

Imagine being part of a company that is revolutionizing the enterprise software market with its innovative cloud applications for finance and human resources. At Workday, we pride ourselves on our unique culture, which is driven by our value of putting our people first. Our story began with a conversation over breakfast, and since then, we have been dedicated to creating a brighter workday for all our employees, customers, and communities. We believe in fostering a healthy, employee-centric, and collaborative culture that is essential for success in business. If you are inspired to make a difference and transform with us to the next stage of our growth journey, we encourage you to bring your brightest version of yourself and join our team.

About the Team

Our Healthcare Delivery team is passionate about our products and the success of our customers in implementing our outstanding cloud solutions. We promote a culture of innovation, continuous improvement, and customer service, inspiring and encouraging team members to develop their careers and become the best professionals they can be. As a diverse group of people with invaluable experiences and backgrounds, we are committed to making a positive impact in the healthcare industry.

About the Role

We are seeking an experienced Senior Engagement Manager to join our Healthcare Vertical team. As a Senior Engagement Manager, you will be an expert in the Workday Deployment Methodology and will lead and manage mid to large deployments, resolving complex issues in creative and effective ways. You will also support executive-level expectations by providing internal suggestions to management based on field experience, as to how to potentially enhance the Workday Deployment Methodology.

Key Responsibilities

• Project manage one or more Workday Financials/HCM/Payroll implementations concurrently
• Participate in the sales cycle when requested to gather requirements, formulate delivery approach, and develop a proposal/SOW
• Provide guidance and mentoring to Professional Services resources working on your implementations
• Ensure projects are properly planned and staffed
• Manage and measure project performance using appropriate tools and techniques
• Perform risk management to collaboratively minimize and manage project risks proactively with customers
• Work with the client project manager to identify and resolve issues that could impact project scope and/or timeframes
• Present at Executive Steering Committee meetings
• Ensure the client takes advantage of Workday best practices
• Be a liaison for Professional Services when interacting with Sales and other internal stakeholder groups
• Ensure the client can serve as a reference upon completing their implementation
• Assist in the transition of the customer from Professional Services to Product Support
• Ensure the project is delivered within the budget outlined in the SOW
• Present client with change orders in the event they're asking Workday to perform tasks that are outside the scope of the SOW

About You

To be successful in this role, you should have:

Essential Qualifications

• 3+ years of experience implementing Workday, Oracle, SAP, PeopleSoft, UKG, or similar applications
• 3+ years of experience in project management with HCM, Payroll, Supply Chain, or Financial implementations
• Ability to travel 25% - 50%

Preferred Qualifications

• Healthcare experience strongly preferred
• Consulting experience either as an internal consultant or with a consulting/software company
• Excellent organization, time management, and verbal and written communication skills
• Experience working virtually with internal teams, 3rd parties, and customers to identify and resolve all issues that could impact project scope and/or timeframes
• Track record of providing guidance and mentoring to those Professional Service resources working on their implementations
• Strong background in Workday deployment methodology and processes

Skills and Competencies

To excel in this role, you should possess:

• Strong project management skills, including planning, execution, and delivery
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders
• Ability to work in a fast-paced environment, prioritizing multiple tasks and managing competing demands
• Strong analytical and problem-solving skills, with the ability to think creatively and outside the box
• Ability to work independently and as part of a team, with a strong sense of accountability and ownership

Career Growth Opportunities and Learning Benefits

At Workday, we are committed to the growth and development of our employees. As a Senior Engagement Manager, you will have access to:

• Ongoing training and development opportunities to enhance your skills and knowledge
• Mentorship and coaching from experienced professionals in the industry
• Opportunities to work on complex and challenging projects, with the potential to make a significant impact on the business
• A collaborative and supportive team environment, with a strong focus on teamwork and camaraderie

Work Environment and Company Culture

Our company culture is built on the values of inclusion, belonging, and equity. We believe in creating a safe and welcoming space for all employees, where everyone can thrive and be their authentic selves. As a Senior Engagement Manager, you will be part of a dynamic and diverse team, with opportunities to:

• Work with a talented and experienced team of professionals who are passionate about their work
• Participate in company-wide initiatives and events, such as diversity and inclusion programs, community service activities, and social events
• Take advantage of our flexible work arrangements, including remote work options and flexible hours

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• A salary range of $126,300 - $189,500 per year, depending on location and experience
• Eligibility for the Workday Bonus Plan or a role-specific commission/bonus
• Annual refresh stock grants
• A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off

Conclusion

If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for the Senior Engagement Manager - Healthcare Vertical role at Workday. With our commitment to innovation, customer satisfaction, and employee growth, we offer a unique and rewarding work environment that is hard to find elsewhere. Don't miss this opportunity to join our team and take your career to the next level. Apply now and become part of a company that is revolutionizing the enterprise software market.