Customer Service/Inside Sales Representative - Property and Casualty Insurance - Remote Work Opportunity with Global Leader in Customer Experience

Join the World's Best Workplaces and Become a Game-Changer with Concentrix + Webhelp

Are you a licensed insurance professional looking for a fulfilling remote career opportunity with a forward-thinking global organization? Do you want to be part of a diverse and inclusive team that prioritizes people-first culture and genuine sense of belonging? Look no further than Concentrix + Webhelp, a leading provider of exceptional customer experiences (CX) and tech-powered innovation. We're seeking talented Customer Service/Inside Sales Representatives (Property and Casualty) to join our team and help drive business growth for the world's best-known brands.

About Concentrix + Webhelp

Concentrix + Webhelp is a global leader in customer experience (CX) and business process outsourcing (BPO). We're a team of over 400,000 game-changers from 70+ countries, united by our passion for delivering exceptional customer experiences and driving business growth for our clients. Our company culture is built on a foundation of inclusivity, diversity, and a genuine sense of belonging. We're proud to have earned numerous awards, including "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth."

Career Growth and Personal Development

As a Customer Service/Inside Sales Representative (Property and Casualty) with Concentrix + Webhelp, you'll have access to a range of training programs, technologies, and continuing support to help you succeed in your role. Our company prioritizes career growth and personal development, with about 80% of our managers and leaders promoted from within. You'll have opportunities to develop new skills, build your professional network, and advance your career in a dynamic and supportive environment.

Key Responsibilities

As a Customer Service/Inside Sales Representative (Property and Casualty), your primary responsibilities will include:

• Actively listening to customers and asking questions to identify their needs
• Advising customers on plan options, coverages, and pricing
• Processing new and/or amended enrollments
• Ensuring clients' customers enjoy authentic experiences
• Delivering expert customer experiences with a smile

Essential Qualifications

To be successful in this role, you'll need:

• An active resident license to sell Property and Casualty (P&C) insurance
• A high school diploma or GED
• Passion for helping others
• Patient and empathetic nature
• Ability to pass a background check and drug screen
• Fluent in English or Bilingual (Spanish/English)
• Residency in the United States or a valid U.S. address for residence

Preferred Qualifications

While not required, the following qualifications are preferred:

• Previous experience in customer service or sales
• Knowledge of insurance industry products and services
• Experience working in a remote or virtual environment

Skills and Competencies

To excel in this role, you'll need to possess the following skills and competencies:

• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced, dynamic environment
• Strong attention to detail and organizational skills
• Ability to build rapport with customers and colleagues

What's in it for You?

As a Customer Service/Inside Sales Representative (Property and Casualty) with Concentrix + Webhelp, you'll enjoy:

• Base pay plus incentives with work-from-home convenience
• Differential for Bilingual (Spanish/English) candidates
• Company networking and leadership opportunities with organized groups in topics such as Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• A range of other perks and benefits

Work Environment and Company Culture

At Concentrix + Webhelp, we prioritize creating a positive and inclusive work environment that supports the well-being and success of our employees. Our company culture is built on a foundation of:

• Diversity, equity, and inclusion
• Global citizenship and sustainability
• Community support and volunteerism
• Employee recognition and rewards

How to Apply

If you're excited about this opportunity and believe you'd be a great fit for our team, we encourage you to apply today. As a valued member of our team, you'll have the chance to make a real impact on the lives of our customers and contribute to the success of our clients.

Don't miss this chance to reimagine your career and become a game-changer with Concentrix + Webhelp. Apply now and discover why over 400,000 professionals around the globe call us their "employer of choice."