[Remote] Growth Experience Manager

Note: The job is a remote job and is open to candidates in USA. CloudBees is a leading software delivery platform that enables enterprises to continuously innovate and compete in the digital landscape. They are seeking a strategic and user-obsessed Growth Experience Manager to lead their Technical Writing team and drive product-led growth initiatives across their SaaS platform. This role involves collaborating with various teams to enhance user experiences and promote user activation, retention, and expansion. Responsibilities • Define and execute a product led strategy that aligns with growth objectives, including onboarding, activation, and in-product guidance. • Integrate AI to transform content experiences. You’ll partner with our AI platform team to generative AI to the authoring, delivery, and user experience of content – reimagining everything from documentation search to intelligent assistance. • Partner with Product Managers, Engineers, UX/UI and GTM team to deliver an impactful product led experience. • Oversee creation and continuous refinement of onboarding flows, help content, tooltips, and other embedded documentation to reduce user confusion and support adoption. • Foster a culture of user empathy, creativity, and continuous learning within the team. Skills • 5+ years of experience in product design, content strategy, growth product management, or related fields, with at least 2+ years managing product managers, product designers, and/or writers. • Demonstrated experience in growth-focused roles. • Strong understanding of user-centered design principles, design systems, and experimentation frameworks (e.g. A/B testing). • Proven ability to work cross-functionally and drive alignment across product, engineering, and marketing teams. • Experience with modern product design and documentation tools (e.g., Figma, Adobe XD, Contentful, GitBook). • Excellent communication, collaboration, and leadership skills. • Experience working in PLG (Product-Led Growth) or self-serve product models. Company Overview • CloudBees enables enterprises to deliver scalable, compliant, and secure software, empowering developers to do their best work. It was founded in 2010, and is headquartered in San Jose, California, USA, with a workforce of 501-1000 employees. Its website is http://www.cloudbees.com. Company H1B Sponsorship • CloudBees has a track record of offering H1B sponsorships, with 1 in 2025, 1 in 2023, 3 in 2022. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply To this Job