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Dynamic Inside Sales Representative - SaaS Sales, Customer Engagement, and Career Growth Opportunities in a Remote-Friendly Environment

Remote, USA Full-time Posted 2025-11-03

Unlock Your Sales Potential with Gryphon.ai - Join Our Team as an Inside Sales Representative!

Are you a driven sales professional looking for a challenging and rewarding role in a fast-paced, innovative company? Do you have a passion for building strong relationships with customers and driving revenue growth? If so, we have an exciting opportunity for you to join Gryphon.ai as an Inside Sales Representative!

At Gryphon.ai, we're committed to revolutionizing the SaaS industry with cutting-edge technology and exceptional customer service. As a key member of our sales team, you'll play a vital role in identifying and pursuing new sales opportunities, building strong relationships with customers, and driving business growth. Our company culture is built on a foundation of collaboration, innovation, and continuous learning, and we're looking for talented individuals who share our values and are eager to succeed.

About the Role

As an Inside Sales Representative at Gryphon.ai, you'll be responsible for handling telephone, email, and social media-based interactions with prospective customers, responding to sales inquiries, and prospecting for new customers. You'll work closely with senior members of our sales team, who will serve as mentors to help you develop new leads, identify and generate new sales opportunities, and close business.

Key Responsibilities

  • Uncover qualified sales opportunities to be passed to Client Executives, ensuring a seamless handover and maximizing conversion rates.
  • Achieve assigned metric targets via various prospecting methods, including outbound email and telephone campaigns, and social media outreach.
  • Respond to incoming calls and emails from prospective and current Gryphon customers, providing timely and effective support.
  • Perform outbound email and telephone prospecting campaigns to identify new sales opportunities and build relationships with potential customers.
  • Contact existing customers to obtain referrals and cross-sell complementary products, driving revenue growth and enhancing customer satisfaction.
  • Develop verticalized prospecting campaigns to target specific industries and customer segments, leveraging market research and customer insights.
  • Respond to inquiries from senior leadership, including the CEO, COO, and VP of Sales, providing timely and effective support.
  • Work closely with the Marketing Department to supplement strategic outreach campaigns, ensuring alignment and maximizing impact.
  • Provide management with quarterly activity commitments, ensuring transparency and accountability.

Essential and Preferred Qualifications

To succeed in this role, you'll need a strong foundation in sales, marketing, or a related field, as well as a proven track record of achievement in inside sales. Our ideal candidate will have:

  • A Bachelor's degree in Business, Marketing, or a related field.
  • 1-3 years of quota-driven inside sales experience, preferably in the SaaS industry.
  • A willingness and ability to complete outbound prospecting calls, with a strong understanding of the sales cycle and what it takes to uncover qualified sales opportunities.
  • High energy and a positive attitude, with a strong work ethic and a demonstrated self-starter mentality.
  • Exceptional interpersonal, critical thinking, and communication skills, with a professional and polished demeanor.
  • Excellent written and verbal communication skills, with experience using CRM systems (preferably Salesforce.com) and proficiency in Word, Excel, and PowerPoint.

Skills and Competencies Required for Success

To excel as an Inside Sales Representative at Gryphon.ai, you'll need to possess a range of skills and competencies, including:

  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • A customer-centric approach, with a focus on understanding customer needs and delivering value.
  • A results-driven mindset, with a strong focus on achieving targets and driving revenue growth.
  • The ability to work effectively in a fast-paced team environment, with a collaborative and supportive approach.
  • A willingness to learn and adapt, with a growth mindset and a commitment to continuous improvement.

Career Growth Opportunities and Learning Benefits

At Gryphon.ai, we're committed to helping our team members grow and develop their skills and careers. As an Inside Sales Representative, you'll have the opportunity to:

  • Develop the skills and expertise required to become a Client Executive within the SaaS space.
  • Progress to Field Sales, Sales Management, or Channel Management roles, leveraging your experience and skills.
  • Participate in ongoing training and development programs, ensuring you stay up-to-date with industry trends and best practices.
  • Work with senior leaders and mentors, gaining valuable insights and guidance.

Work Environment and Company Culture

At Gryphon.ai, we foster a strong team environment that's collaborative, innovative, and supportive. As an Inside Sales Representative, you'll work under the guidance of our Director of Inside Sales, who will provide leadership and mentorship. Our company culture is built on a foundation of:

  • Collaboration and teamwork, with a focus on supporting and empowering our team members.
  • Innovation and creativity, with a commitment to staying ahead of the curve.
  • Continuous learning and improvement, with a focus on developing our skills and expertise.

Compensation, Perks, and Benefits

We offer a competitive salary and benefits package, including:

  • A comprehensive compensation package, with a competitive salary and performance-based incentives.
  • A range of benefits, including medical, dental, vision, and life insurance.
  • A 401K retirement plan, with company matching.
  • Opportunities for career growth and development, with a focus on promoting from within.

Join Our Team!

If you're a driven sales professional looking for a challenging and rewarding role in a fast-paced, innovative company, we want to hear from you! Please submit your application today, and let's discuss how you can contribute to our team's success.

Don't miss this opportunity to unlock your sales potential and join our dynamic team at Gryphon.ai. Apply now and take the first step towards a rewarding and successful career!

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