IT Contract Analyst (Operations and Policy Analyst 2) - Remote Opportunity with Oregon Department of Human Services

Join the Oregon Department of Human Services as an IT Contract Analyst

The Oregon Department of Human Services (ODHS) is seeking a highly skilled and experienced IT Contract Analyst to join their team as an Operations and Policy Analyst 2. This is a remote opportunity with the flexibility to work from anywhere, although occasional travel to Salem or other locations across the state may be required.

About Us

ODHS is committed to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity. With over 10,000 employees dedicated to this mission, ODHS is an Equal Opportunity Employer actively working to build an equitable agency free of racism, discrimination, and bias.

The Business Information Services, Centralized Abuse Management (CAM) unit, within ODHS is responsible for ensuring program and policy integrity in Enterprise IT Project and operations and maintenance efforts. The Oregon Eligibility Partnership (OEP) is a dedicated program that ensures coordinated responsibility in determining timely eligibility benefits for Oregonians seeking supports related to health, food security, employment, and cash benefits.

Job Summary

As an IT Contract Analyst, you will play a critical role in managing and overseeing IT Vendor Management Services with Contracts, providing oversight of IT vendors/licensed software contractors, and drafting scopes of work, statement of work, contract amendments, change orders, and insurance requirements. You will work closely with executives, system users, and vendors to ensure business needs are being supported and contractual obligations are met according to State laws and agency policies.

Key Responsibilities

• Manage and oversee IT Vendor Management Services with Contracts, including vendor relationship management and contract administration.
• Draft scopes of work, statement of work, contract amendments, change orders, and insurance requirements.
• Review and analyze contractor reports to ensure the contractor is meeting contractual requirements.
• Review and approve system fixes within scope or contracted services by vendors.
• Work with executives, system users, and vendors to prioritize system enhancements within the terms and conditions of the contract.
• Provide oversight of contractual documentation and budgetary expenditure, including escalation to appropriate leadership when timelines, cost limits, and/or legal requirements are at risk.
• Negotiate initial or amended agreements independently.
• Collaborate with various teams, stakeholders, and third-party vendors through various software applications.

Essential Qualifications

To be considered for this role, you must have:

• A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science, Information Systems, or any degree demonstrating the capacity for the knowledge and skills.
• Two years of professional-level evaluative, analytical, and planning work experience, or an equivalent combination of experience and education.
• Experience in procurement, execution, and/or oversight of legal contracts.
• High proficiency in Microsoft Office Suites, including Word, Excel, Teams, 365, and SharePoint.
• Strong internal and external communication skills, including via email, within documents, virtual meetings, through screen sharing, by phone, and in-person.
• Excellent analytical and problem-solving skills to identify obstacles and implement solutions.

Preferred Qualifications

While not required, the following qualifications are highly desirable:

• Experience working in a government agency or non-profit organization.
• Knowledge of IT contract management best practices.
• Familiarity with Oregon state government policies and procedures.
• Experience with contract management software and tools.

What We Offer

As an employee of ODHS, you will enjoy:

• A competitive salary range of $4,998 - $7,647.
• A comprehensive benefits package, including health, dental, vision, and more.
• 11 paid holidays per year.
• Flexible work schedules and remote work opportunities.
• Opportunities for career growth and professional development.
• A dynamic and supportive work environment.

Work Environment

This is a fully remote position, although occasional travel to Salem or other locations across the state may be required. You will work in a fast-paced environment with multiple priorities and deadlines. Reliable internet and a dedicated workspace are essential.

How to Apply

If you are a motivated and experienced IT Contract Analyst looking for a new challenge, we encourage you to apply now. Please submit your resume and cover letter through the Workday portal, ensuring that your application materials clearly demonstrate how your experience meets the minimum qualifications and essential attributes.

Current State of Oregon employees should apply via their employee Workday account. If you are not a current State of Oregon employee, you can view the application instructional video for guidance.

Additional Information

Finalists for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.

ODHS is committed to building an antiracist and equitable agency. Equity is foundational to our role as a human services agency, and we are committed to integrating equity into all we do.

If you need an accommodation under the Americans with Disabilities Act (ADA) to participate in the application or selection process, please contact [email protected].

We look forward to reviewing your application and discussing this opportunity further.

Join our team and make a difference in the lives of Oregonians!