Experienced Retail Store Associate – Delivering Exceptional Customer Experience in a Dynamic Healthcare Environment

Introduction to CVS Health

At CVS Health, we are driven by a singular, clear purpose: to bring our heart to every moment of your health. This purpose guides our commitment to delivering enhanced human-driven healthcare for a rapidly changing world. Embedded in our brand – with the heart at its center – our mission sends a personal message that how we deliver our services is as important as what we deliver. Our Heart At Work Behaviors support this purpose, empowering every individual who works at CVS Health to feel inspired by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make healthcare more personal, convenient, and affordable.

Job Overview

Retail Store Associates play a vital role in the CVS Health family. As a leading retail setting, we offer an opportunity to succeed in a growing, high-impact, customer-centered role, working both independently and as a member of a team, to positively influence the lives of others. Join our team of thousands as we profoundly impact millions – one customer at a time. The Retail Store Associate position provides an opportunity to excel in a dynamic retail environment, working collaboratively to deliver exceptional customer experiences and drive business results.

Key Responsibilities

• Deliver Exceptional Customer Experiences: Provide differentiated customer support by anticipating customer needs, demonstrating empathy and care in all interactions, and proactively identifying and resolving potential service issues.
• Focus on the Customer: Offer a warm and welcoming greeting, maintain communication, and provide assistance in finding additional items when required.
• Perform Clerk Duties: Accurately manage cash, checks, and credit card transactions with precision while following company policies and procedures.
• Maintain the Sales Floor: Restock shelves, check in vendors, update pricing information, and complete inventory management tasks as directed by the store manager.
• Support Store Activities: Assist with opening and closing store activities, as required, and provide customer support to all departments, including photo and beauty, ensuring facilities are fully stocked and functional.
• Embrace New Services and Programs: Support and promote new CVS services and loyalty programs that help our mission of helping people on their path to better health.

Essential Qualifications

• Must be at least 16 years old
• Physical Requirements: Stand for sustained periods, lift and apply up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a minimal amount of force regularly to move objects to and from, including above lifting.
• Visual Acuity: Possess close visual acuity to perform activities such as viewing a workstation, reading, visual inspection including small parts/details.

Preferred Qualifications

• Prior experience in a retail or customer service setting
• Education: High school diploma or equivalent preferred but not required.

Career Growth Opportunities and Learning Benefits

At CVS Health, we are committed to helping our colleagues grow professionally and personally. As a Retail Store Associate, you will have access to a range of training and development programs, including:

• Comprehensive Training: Receive extensive training on our products, services, and policies to ensure you have the knowledge and skills to deliver exceptional customer experiences.
• Career Advancement Opportunities: With a strong track record of promoting from within, we offer opportunities for career advancement and professional growth.
• Networking Opportunities: Connect with colleagues from diverse backgrounds and industries, expanding your professional network and gaining valuable insights.

Work Environment and Company Culture

Our company culture is built on a foundation of inclusivity, respect, and empathy. We strive to create a work environment that is engaging, supportive, and empowering, where everyone feels valued and inspired to contribute their best. As a Retail Store Associate, you will be part of a dynamic team that is passionate about delivering exceptional customer experiences and driving business results.

Compensation, Perks, and Benefits

We offer a competitive salary range of $26-$35 per hour, as well as a range of benefits, including:

• Comprehensive Benefits Package: Enjoy a range of benefits, including medical, dental, and vision coverage, as well as a 401(k) savings plan.
• Paid Time Off: Receive paid vacation, sick leave, and holidays, allowing you to recharge and pursue your interests.
• Employee Discounts: Enjoy discounts on our products and services, as well as exclusive offers from our partners and vendors.

Conclusion

If you are passionate about delivering exceptional customer experiences and driving business results in a dynamic retail environment, we encourage you to apply for this exciting opportunity. As a Retail Store Associate at CVS Health, you will be part of a team that is shaping the future of healthcare and making a positive impact on the lives of millions. Don't miss out on this chance to join our team and start your journey with CVS Health today!

Apply now and take the first step towards a rewarding and challenging career with CVS Health. We look forward to hearing from you!