Experienced Remote Customer Service and Inside Sales Representative - Property and Casualty Insurance (English or Bilingual Spanish/English) - Work from Home with a Global Leader in Exceptional Customer Experiences
Join the Team that Champions Exceptional Customer Experiences and Career Growth
Imagine a workplace where your career aspirations are nurtured, and your personal growth is encouraged. At Concentrix + Webhelp, we're dedicated to creating a people-first culture that celebrates diversity, inclusivity, and a sense of belonging. As a global leader in customer experiences and tech-powered innovation, we're seeking talented individuals to join our team of "game-changers" who are passionate about delivering exceptional customer service. If you're a licensed insurance professional looking for a rewarding "work from home" opportunity, we want to hear from you!
About Us
Concentrix + Webhelp is a forward-thinking organization that has earned numerous awards, including "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth." Our diverse team of over 400,000 employees from 70+ countries is united by a shared purpose: to help the world's best-known brands improve their businesses through exceptional customer experiences and innovative solutions. We're committed to investing in our people, infrastructure, and capabilities to ensure long-term success for both our teams and our customers.
Career Growth and Personal Development
As a Customer Service and Inside Sales Representative (Property and Casualty) at Concentrix + Webhelp, you'll have access to a range of FREE Learning and Leadership Development programs designed to help you achieve your career goals. Our programs focus on developing the skills and competencies required for success in the customer experience industry. With opportunities for career advancement, professional growth, and personal development, you'll be empowered to reimagine your career journey and create a brighter future.
What You'll Do in This Role
As a Customer Service and Inside Sales Representative (Property and Casualty), you'll work from the comfort of your own home and:
- Actively listen and ask questions to identify customer needs and provide personalized solutions.
- Advise on plan options, coverages, and pricing to ensure customers make informed decisions.
- Process new and/or amended enrollments with accuracy and efficiency.
- Ensure our clients' customers enjoy authentic experiences that exceed their expectations.
- Deliver expert customer experiences with a smile, demonstrating empathy, patience, and a passion for helping others.
Your Qualifications
To succeed in this role, you'll need:
- An active license to sell Property and Casualty insurance.
- A high school diploma or GED.
- Residence in the United States or a valid U.S. address for residence.
- Fluent English or bilingual Spanish/English language skills.
- A patient and empathetic nature, with a genuine passion for helping others.
- The ability to pass a background check and drug screen.
Skills and Competencies Required for Success
To excel in this role, you'll need to possess:
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical skills.
- Ability to work in a fast-paced, dynamic environment.
- Emotional intelligence and empathy.
- Basic computer skills and proficiency in software applications.
What's in It for You
As a valued member of our team, you'll enjoy:
- Competitive base pay plus incentives, with the convenience of working from home.
- A differential for bilingual (Spanish/English) language skills.
- Opportunities for career growth and professional development.
- Company networking and leadership opportunities with organized groups focused on diversity, equity, and inclusion.
- A range of perks and benefits, including programs and events that support global citizenship, sustainability, and community support.
Work Environment and Company Culture
At Concentrix + Webhelp, we're committed to creating a work environment that is inclusive, diverse, and supportive. Our company culture is built on the following values:
- We champion our people.
- We deliver exceptional customer experiences.
- We foster a culture of innovation and continuous learning.
- We promote diversity, equity, and inclusion.
How to Apply
If you're excited about the opportunity to join our team and start your career journey with Concentrix + Webhelp, please apply today! We encourage you to apply, even if you feel you're not a perfect match. We're looking for great people to join our friendly team, and we're confident that you'll find a rewarding and challenging role with us.
We Look Forward to Hearing from You!
Don't miss this opportunity to join our team and start your career journey with Concentrix + Webhelp. Apply today and discover why over 400,000 game-changers around the globe call us their "employer of choice." We look forward to welcoming you to our team!
Apply for this job