Experienced IT Business Analyst for Delta Airlines - Remote Data Entry & Infrastructure Management Opportunity

Unlock a Rewarding Career with Delta Airlines and Workwarp

Join the esteemed Delta Airlines team as an IT Business Analyst, working remotely and playing a pivotal role in ensuring the operational integrity of their critical infrastructure. As a key member of the IT Offices Group, you will be responsible for providing expert administration, project management, and support to maintain the smooth functioning of Delta's airport communication spaces. With a competitive salary of $28/hour and a range of benefits, this is an opportunity you won't want to miss.

About Delta Airlines and the IT Offices Group

Delta Airlines is a renowned industry leader, and their IT Offices Group is responsible for managing the critical infrastructure that supports their airport communication spaces. This team oversees the administration of site implementations, inventories, infrastructure planning, and maintenance of data center critical infrastructure, IT validation labs, and remote communication room critical environment equipment. As an IT Business Analyst, you will be an integral part of this team, working closely with stakeholders to ensure the operational sustainability of Delta's IT infrastructure.

Key Responsibilities

• Provide IT administration of expert services, project management, and support to ensure the operational manageability of critical infrastructure.
• Manage and maintain data center and remote communication room equipment, including space, power, cooling, and physical layer IT framework.
• Support IT labs to align with client application and engineering teams, providing workstations, hardware, and access to test applications.
• Coordinate with professional services to ensure seamless maintenance and break-fix activities at remote communication rooms.
• Develop and implement departmental policies, guidelines, principles, and procedures to ensure compliance with corporate norms and regulations.
• Manage projects related to data center and remote communication room capital enhancements, upgrades, and improvements.
• Select and procure IT and basic offices services, ensuring accurate documentation, best prices, and vendor compliance.
• Support Corporate Land projects, acting as an IT Offices liaison and providing on-site assessment reporting.
• Provide proactive and break-fix support for alert/ticket remediation related to offices, remote communication rooms, lab, and data center equipment.
• Maintain strict adherence to change control activities and prioritize safety and security.

Essential Qualifications

To succeed in this role, you will need:

• A bachelor's degree or equivalent experience.
• Knowledge of data center technology and basic offices infrastructure.
• Project management experience, particularly in high-availability communication rooms or data center environments.
• Strong written and verbal communication skills.
• Ability to balance multiple priorities within established time constraints.
• Flexibility to support an operation with fluctuating movements, extended hours, and on-call requirements.
• A commitment to prioritizing the safety and security of self, others, and personal data.
• Embracing diverse people, thinking, and styles.

Preferred Qualifications

To give you a competitive edge, we prefer candidates with:

• A four-year college education or 5+ years of relevant experience.
• IT project management involvement (minimum 2 years) within a high-availability communication room or data center working environment.

What We Offer

At Delta Airlines, we offer a comprehensive benefits package, including:

• Competitive compensation, performance incentives, industry-leading profit sharing, and 401(k) with generous direct contribution and company match.
• Paid time off, including vacation, holidays, and paid personal time.
• Comprehensive health benefits, including medical, dental, vision, short/long-term disability, and life benefits.
• Wellness programs to support physical, emotional, social, and financial well-being.
• Domestic and international flight benefits for employees and qualified relatives.
• Career development programs to achieve your long-term career goals.
• Access to over 500 discounts, special savings, and voluntary benefits through Deltaperks.

Why Join Delta Airlines?

Our culture is rooted in a shared commitment to living our values - Integrity, Honesty, Respect, Perseverance, and Employee Initiative - every day, in everything we do. By joining Delta Airlines, you'll have the opportunity to see the world while enjoying exceptional benefits to support your journey. We're excited to welcome a motivated and experienced IT Business Analyst to our team!

Ready to Apply?

If you're a driven individual ready to contribute to a thriving team, we encourage you to apply now! We look forward to reviewing your application and discussing this opportunity further.