Experienced Epic Healthy Planet Analyst and Implementation Specialist - Remote Opportunity for Ambitious Healthcare Technology Professionals

Introduction to Optum and Our Mission

Optum, a global leader in healthcare technology, is dedicated to delivering care and connecting people with the resources they need to live healthier lives. Our organization is guided by a strong commitment to diversity, inclusion, and career development, offering a comprehensive benefits package and opportunities for professional growth. As an Epic Healthy Planet Analyst, you will play a vital role in improving health outcomes and advancing health equity on a global scale. Join our team of talented professionals and start making a meaningful impact on the communities we serve.

About Our EHR Services Practice

Our EHR Services practice is one of the fastest-growing areas within Optum Insight's Advisory and Implementations business unit. With a team of over 600 individuals across the U.S. and Ireland, we are dedicated to improving the healthcare delivery system through the power of healthcare technology, specifically Electronic Health Records (EHRs) and integrated applications. By joining our team, you will have the opportunity to collaborate with experienced consulting and healthcare leaders, partner with gifted healthcare technology thought leaders, and help our partners capture the benefits of their EHR investment.

Job Overview

We are seeking an experienced Epic Healthy Planet Analyst to join our team. As an Epic Healthy Planet Analyst, you will lead Epic implementation for Healthy Planet, provide Epic product function, design, build, and testing expertise, and collaborate with end-users to design and build the Epic system. You will enjoy the flexibility to work remotely from anywhere within the U.S. and take on challenging projects that will utilize your skills and expertise.

Key Responsibilities:

• Lead Epic implementation for Healthy Planet and familiarize yourself with running workgroups and Orion
• Provide Epic product function, design, build, and testing expertise and experience for assigned Epic modules related to Epic Healthy Planet applications
• Collaborate with end-users to design and build the Epic system in a timely and professional manner and make corrective configuration or enhancements
• Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflows, including the design, build, and test phases
• Participate in design and validation sessions and ensure appropriate documentation, follow-up, and issue escalation occurs
• Provide technical and/or clinical consultation, including application configuration
• Review, analyze, and evaluate system needs to develop recommendations for customers
• Develop, support, and maintain all required system design and build documents and other system documentation
• Perform daily monitoring of applications in production use
• Actively participate in all phases of the testing lifecycle and perform unit, system, and integrated testing tasks and activities for Epic Healthy Planet workflow
• Provide support for application incidents reported through the help desk, including 24/7 on-call coverage as required
• Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented
• Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software
• Work with trainers to develop and maintain application-specific training curriculum and materials
• Translate business requirements into functional specifications and manage changes to specifications, prioritize, coordinate, and implement updates and requested changes to the system; review and test each new release; troubleshoot problems and questions from end-users
• Adhere to organization standards for system configuration and change control
• Develop solid relationships with end-user communities, customers, and business partners
• Facilitate communication with stakeholders from initial requirements to final implementation
• Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate

Requirements and Qualifications

To be successful in this role, you will need to meet the following requirements:

Essential Qualifications:

• Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges
• Active/current Epic certification in Epic Healthy Planet, or another primary clinical application
• 4 years of Epic application experience
• Epic systems application knowledge to build, test, support, and training for Ambulatory workflow
• Proficiency with MS Excel, Visio, PowerPoint, and SharePoint
• Ability to travel at least 25% to client locations

Preferred Qualifications:

• Any combination of certifications and/or experience with Epic Ambulatory, MyChart, Healthy Planet, EpicCare Link, and Care Everywhere
• 2 years of experience in team management (informal or formal), cross-team communication, and leadership skills

Career Growth and Development Opportunities

At Optum, we are committed to helping our employees grow and develop in their careers. As an Epic Healthy Planet Analyst, you will have access to a range of training and development opportunities, including:

• Ongoing education and training to maintain and enhance your Epic certifications and skills
• Opportunities to work on complex and challenging projects that will utilize your skills and expertise
• Collaboration with experienced consulting and healthcare leaders to develop your skills and knowledge
• Access to a range of career development resources, including mentorship programs and career coaching

Work Environment and Company Culture

At Optum, we are committed to creating a positive and inclusive work environment that supports the well-being and success of our employees. As an Epic Healthy Planet Analyst, you will be part of a dynamic and supportive team that values diversity, inclusion, and collaboration. Our company culture is guided by a strong commitment to:

• Diversity and inclusion, with a focus on creating a workplace that is welcoming and inclusive to all employees
• Employee well-being, with a range of programs and resources to support physical and mental health
• Professional development, with opportunities for training, education, and career advancement
• Community engagement, with opportunities to participate in volunteer programs and community events

Compensation and Benefits

We offer a competitive salary and comprehensive benefits package, including:

• A salary range of $88,000 to $173,200 annually, depending on experience and location
• A comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and stock purchase program
• Opportunities for professional development and career advancement
• A dynamic and supportive work environment that values diversity, inclusion, and collaboration

Conclusion

If you are a motivated and experienced Epic Healthy Planet Analyst looking for a new challenge, we encourage you to apply for this exciting opportunity. As a member of our team, you will have the opportunity to make a meaningful impact on the healthcare industry, work with a talented and supportive team, and develop your skills and knowledge in a dynamic and fast-paced environment. Don't miss out on this opportunity to join our team and start making a difference in the lives of others. Apply now!

How to Apply

To apply for this role, please submit your application through our website. We look forward to hearing from you and exploring how you can contribute to our team's success.