Senior Program and Curriculum Specialist, Certified Paralegal (Remote)
About the position
Responsibilities
• Act as the liaison between Instructors and the Content maintenance team on course updates.
• Perform formal reviews of course content for relevance and compliance with current requirements.
• Work as the knowledge expert on new course developments and spin-offs.
• Facilitate the product launch process and assist new instructors.
• Respond to queries and support in hosting webinars.
• Support planning processes to ensure high-quality standards for courses.
• Conduct competitor course reviews and collaborate with the product team on trends.
• Complete product strategy documents and identify advisory board members.
• Participate in internal sales training sessions to enhance understanding of course content.
• Host webinars for prospective students to assist in their enrollment decisions.
• Support cross-functional teams in maintaining exam pass and course completion rates.
• Assist with B2B customer-facing presentations and engagements.
• Support B2B contacts for course evaluations and community outreach efforts.
• Understand instructor responsibilities and facilitate sessions for assigned students.
• Moderate discussion boards and respond to student inquiries.
• Review survey feedback and communicate results to instructors.
• Assist in managing program details for certification exams and job placement.
Requirements
• Associate's degree in Paralegal Studies or related field.
• Certified Paralegal (CP) or equivalent certification.
• 2-3 years' experience in a comparable professional capacity.
• 0-1 years of people management experience.
• 1-2 years instructing experience in person and/or online.
• Proficiency in legal research, drafting legal documents, and case management.
• Familiarity with legal terminology and procedures.
• Strong organizational and time management skills.
• Ability to work independently and collaboratively with legal professionals.
• Commitment to maintaining confidentiality and ethical standards.
• Some experience creating student-facing educational content.
• Willingness and ability to learn new technologies and platforms.
• Strong teamwork capabilities and communication skills.
Nice-to-haves
• Bachelor's degree in Paralegal Studies or related field.
• 1-2 years of people management experience.
• Experience in creating educational content.
• Familiarity with current educational technologies.
• Participation in the development of online educational materials.
Benefits
• Comprehensive Total Rewards package designed to support and empower employees.
• Competitive compensation range based on qualifications and experience.
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