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Travel Agent - Manager Quality Control/ Ticketing and Operations Support

Remote, USA Full-time Posted 2025-11-03
Teplis Travel has been in business for decades. Join our team and enjoy the best of all worlds at a high touch corporate travel management company with a global footprint. JOB DESCRIPTION Issue tickets that cannot be processed by automated ticketing following all industry rules and regulations Make certain that all airline specific and client specific entries are included Work with and coach agents regarding records with missing or incorrect entries Manage the unused ticket process verifying that unused tickets are routed correctly to profiles and distribute the unused ticket reports Manage the exception process, obtain and track waivers Manage the name change process for key accounts Conduct research on ticketing and operations questions BE AN INTEGRAL PART OF THE OPERATIONS LEADERSHIP TEAM REQUIREMENTS At least 5 years ticketing experience on Travelport Worldspan MS Office proficient Sabre and Travelport + experience a plus Prior experience with automated QC programs desired but not required Prior experience with Unused Ticketing Programs desired but not required COMPETITIVE SALARY AND BENEFITS including PTO, PAID HOLIDAYS, 401K, 401K Match, Health, Dental, Disability Benefits and Creative Schedules Original job Travel Agent - Manager Quality Control/ Ticketing and Operations Support posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs. Apply tot his job Apply To this Job

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