Senior Business Consultant - Heroku: Expert in Cloud Application Development and Customer Success

Unlock Your Potential as a Senior Business Consultant at Salesforce

At Salesforce, we're not just a company - we're a movement. We're the Customer Company, driving the future of business with AI, Data, and CRM. We're passionate about empowering companies to connect with their customers in new and innovative ways, and we're committed to helping our employees grow and thrive in their careers. If you're a talented Business Consultant looking for a new challenge, we want to hear from you.

About the Role

We're seeking an experienced Senior Business Consultant to join our Heroku team. As a Senior Business Consultant, you'll play a critical role in driving customer success and helping our customers achieve their business goals. You'll work closely with our customers to understand their needs, develop tailored solutions, and provide expert guidance on our Heroku platform. If you're a skilled communicator with a passion for technology and customer success, this is the perfect opportunity for you.

Key Responsibilities

• Develop strong relationships with key business and IT stakeholders to understand customer needs and priorities
• Provide expert guidance and recommendations to customers on Heroku and Salesforce implementation
• Collaborate with internal cross-functional teams to drive solution success for customers
• Stay up-to-date with the latest technical developments and trends in cloud computing and application development
• Communicate complex technical concepts in a clear and concise manner to both technical and non-technical stakeholders
• Manage customer expectations and communications to ensure timely and effective resolution of issues
• Work independently to achieve customer success, with minimal supervision

Essential Qualifications

• BA/BS Degree (or equivalent) in a relevant field
• 6+ years of relevant work experience in Technical Sales, Technology Consulting, Customer Success, Technology Solutions Development, or Technical and/or Solutions Architecture
• Experience deploying applications on Heroku
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of an organization
• Ability to prioritize, multi-task, and perform effectively under pressure
• Aptitude for analyzing technical concepts and translating them into business terms
• Knowledge of software development processes and software design methodologies

Preferred Qualifications

• Thorough familiarity with database, application, and network technologies used in Cloud Computing
• Consultative selling experience, with a deep understanding of driving discovery cycles to identify customer business and technical requirements
• Ability to thrive in an agile and dynamic environment, with minimal supervision
• Experience working with customers to understand their business needs and develop tailored solutions

What We Offer

At Salesforce, we're committed to creating a work environment that's inclusive, supportive, and empowering. Our employees enjoy a range of benefits, including:

• A competitive salary and benefits package
• Opportunities for career growth and professional development
• A dynamic and supportive work environment
• Access to the latest technologies and innovations in the industry
• A culture that values diversity, equity, and inclusion

Company Culture

At Salesforce, we're passionate about creating a culture that is inclusive, diverse, and equitable. We believe that our employees are our greatest asset, and we're committed to providing a work environment that supports their growth and well-being. Our company culture is built on a foundation of core values, including:

• Innovation: We're always looking for new and innovative ways to solve problems and drive customer success.
• Customer Success: We're passionate about helping our customers achieve their goals and succeed in their endeavors.
• Diversity, Equity, and Inclusion: We believe that a diverse and inclusive workplace is essential to driving innovation and success.
• Equality: We're committed to creating a workplace that is fair, equitable, and free from bias.

Compensation and Benefits

We're committed to providing a competitive compensation and benefits package that reflects the value and expertise you bring to our organization. The base salary hiring range for this position is $121,030 to $192,360, depending on location and experience. In addition to a competitive salary, our employees enjoy a range of benefits, including:

• Health, dental, and vision insurance
• 401(k) matching and retirement savings
• Paid time off and holidays
• Employee resource groups and community programs
• Opportunities for career growth and professional development

Why Join Us?

If you're a talented Business Consultant looking for a new challenge, we want to hear from you. At Salesforce, we're committed to creating a work environment that's inclusive, supportive, and empowering. We're passionate about driving customer success and helping our employees grow and thrive in their careers. If you're excited about the opportunity to join our team and be part of a dynamic and innovative company, we encourage you to apply today.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. We welcome applicants from diverse backgrounds and perspectives, and we're committed to creating a workplace that is inclusive and equitable for all. If you require assistance due to a disability, please submit a request via our Accommodations Request Form.

Ready to Apply?

If you believe you have what it takes to be a successful Senior Business Consultant at Salesforce, we encourage you to submit your application today. Please click the link below to apply for this exciting opportunity.