Front Desk Administrative Assistant - Hourly/Intermittent - Open to CSULB Employees Only: Providing Exceptional Support to the University Writing Center

Join Our Team: Shaping the Future of Education at California State University, Long Beach

California State University, Long Beach (CSULB) is on a mission to empower students to achieve academic excellence. We're seeking a highly skilled and dedicated Front Desk Administrative Assistant to join our dynamic team at the University Writing Center. As a key member of our team, you will play a vital role in providing exceptional support to students, tutors, and faculty, ensuring a seamless and productive experience for all.

About Us: The University Writing Center

The University Writing Center is a vital resource for CSULB students, offering individualized writing support and guidance to help them succeed in their academic pursuits. Our center is committed to fostering a welcoming and inclusive environment that promotes academic excellence, creativity, and critical thinking. As a Front Desk Administrative Assistant, you will be the first point of contact for students and visitors, providing a warm and professional welcome to our center.

Key Responsibilities: Driving Success at the University Writing Center

• Tutoring Assistance: Provide guidance and support to tutors, answering questions and addressing concerns in a timely and professional manner.
• Tutoring Appointment Assistance: Greet students and manage appointments in BeachConnect, ensuring a smooth and efficient check-in and check-out process.
• Clerical Duties: Perform a range of administrative tasks, including filing, sorting, editing, and revising handouts, as well as collating and compiling documents.
• Backup Tutoring Support: Provide backup tutoring support in the event of tutor absences, ensuring continuity of service to students.
• Technology Support: Troubleshoot technology issues and provide assistance to tutors and students as needed.

Essential Qualifications: The Skills and Competencies You Bring

To excel in this role, you will need to possess a unique blend of administrative, technical, and interpersonal skills. The ideal candidate will have:

• Administrative Support Experience: A minimum of three years of administrative support experience, with a proven track record of providing exceptional customer service and support.
• Organizational Skills: Strong organizational skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines.
• Communication Skills: Excellent communication and interpersonal skills, with the ability to interact effectively with students, tutors, and faculty from diverse backgrounds.
• Technical Skills: Experience using BeachConnect and Zoom is highly desirable, as is experience with social media content creation and tutoring writing.
• Flexibility: The ability to work a flexible schedule, including early evening hours, up to 20 hours a week.

Preferred Qualifications: The Education and Experience That Set You Apart

While not essential, the following qualifications will be highly regarded:

• Bachelor's Degree in English or Humanities: A Bachelor's degree in English or Humanities is preferred, with a Master's degree highly desirable.
• Tutoring Experience: Experience tutoring writing is highly desirable, as is experience working with students from diverse backgrounds.
• Social Media Content Creation: Experience creating social media content is a plus, as is experience using social media to promote programs and services.

What We Offer: A Dynamic Work Environment and Opportunities for Growth

At CSULB, we are committed to providing a supportive and inclusive work environment that fosters professional growth and development. As a Front Desk Administrative Assistant, you will have the opportunity to:

• Develop Your Skills: Enhance your administrative, technical, and interpersonal skills through training and professional development opportunities.
• Contribute to a Positive University Experience: Play a vital role in shaping the university experience for students, tutors, and faculty, promoting a culture of academic excellence and inclusivity.
• Competitive Compensation: Receive a competitive hourly rate, with a salary range of $19.26 to $28.34 per hour.
• Benefits and Perks: Enjoy a range of benefits and perks, including access to professional development opportunities, a dynamic work environment, and a commitment to work-life balance.

Our Commitment to Diversity, Equity, and Inclusion

CSULB is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.

How to Apply: Join Our Team Today!

If you're passionate about providing exceptional support to students, tutors, and faculty, and you're committed to contributing to a positive university experience, we encourage you to apply for this exciting opportunity. To apply, please click on the link below to complete the CSULB Online Employment Application. Please ensure that you fill out the application completely and accurately, including all relevant education and experience.

Don't miss out on this exciting role. We look forward to hearing from you. Apply now and join our team in shaping the future of education at California State University, Long Beach!

Salary Placement: Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

Time Base: Hourly/intermittent on-call temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Classification: Administrative Support Assistant II

Application Procedures: Click Now to complete the CSULB Online Employment Application.

Additional Information: A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.

Accommodations: We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact .

Equal Employment Statement: California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community.