Student Services Coordinator - Remote Opportunity with the University of Kansas Applied English Center

Join Our Team: Student Services Coordinator at the University of Kansas

The University of Kansas Applied English Center is seeking a highly motivated and organized individual to fill the role of Student Services Coordinator. As a key member of our team, you will play a vital role in promoting and enhancing communications with current and prospective students, designing and implementing student programming and outreach initiatives, supervising and supporting student workers, managing the front desk, and providing administrative support to the Applied English Center.

About the Applied English Center (AEC)

The AEC is a dynamic and innovative department at the University of Kansas that focuses on academic English and helps prepare students linguistically, academically, and culturally for their program of study. We offer a range of programs and services, including tutoring, advising, customized courses, and various events and activities. Our team is passionate about supporting the success of our students, and we are looking for a talented and dedicated individual to join our team.

Key Responsibilities

• Programming, Media, and Outreach Coordinator
  • Administers all AEC social media accounts to ensure updated and consistent content.
  • Designs and distributes high-quality text, image, and video content for social media, website, and print.
  • Develops and maintains day-to-day engagement strategies for AEC social media accounts.
  • Assesses and reports on social media engagement and recommends changes in strategy.
  • Coordinates and edits photography and videography for recruitment and outreach efforts.
• Coordinator of Front Desk and Student Services
  • Hires, schedules, supports, and provides on-going training of student assistants for Language & Culture Liaison (LCL) positions.
  • Supervises LCLs in their roles as front desk staff, conversation group leaders, and computer lab support.
  • Provides backup coverage to front desk, conversation groups, and LEO Lab, as needed.
  • Approves work time for student assistants.
• General Administrative Support
  • Assists with entering pertinent enrollment information and allowances into Jayhawk GPS.
  • Assists with enrolling students during regular enrollment and pre-enrollment; updates enrollments as needed.
  • Assists with explaining the enrollment process to students.
  • Provides general administrative support as needed, including managing inventory, handling mail, and maintaining budget parameters.

Essential Qualifications

• High school diploma/GED equivalency PLUS four (4) years of office experience.
• Prior work experience with social media, as evidenced in application materials.
• One year of experience in a professional office setting.
• Excellent written communication skills, as evidenced by application materials.
• Experience working with diverse and/or international populations.
• Experience using Microsoft Office Suite.
• Valid U.S. Driver's License upon hire and throughout duration of employment.

Preferred Qualifications

• Bachelor's Degree.
• One (1) year of experience with enrollment procedures at an educational institution.
• Experience supervising students.
• At least one (1) year of experience working with confidential records and commensurate knowledge of rules, regulations, policies, and procedures related to privacy (e.g., FERPA).
• Travel or residency outside the United States.
• Knowledge of a language other than English.

What We Offer

The University of Kansas offers a comprehensive benefits package, including:

• Up to 176 hours of paid vacation per year.
• 96 hours of sick leave earned per year.
• 9 paid holidays plus one discretionary day.
• A great retirement program.
• Medical and dental insurance.
• Life and disability insurance.
• Other benefit plan options.
• State of Kansas discounts offered by various vendors.
• Educational opportunities.

About Lawrence, KS

The University of Kansas is located in Lawrence, a vibrant community of about 95,000 people. Lawrence is known for its lively downtown, thriving arts and music scene, and numerous sports and recreational opportunities. Our community is welcoming and inclusive, with a strong commitment to equality and diversity.

Work Environment and Company Culture

The Applied English Center is a dynamic and supportive team that values collaboration, creativity, and innovation. We are committed to creating a positive and inclusive work environment that fosters growth and development. As a Student Services Coordinator, you will have the opportunity to work with a diverse range of students, staff, and faculty, both locally and globally.

Career Growth Opportunities and Learning Benefits

The University of Kansas is committed to supporting the professional development of our employees. As a Student Services Coordinator, you will have access to a range of training and development opportunities, including workshops, conferences, and online courses. You will also have the opportunity to take on new challenges and responsibilities, and to contribute to the development of new programs and initiatives.

Compensation and Perks

The salary range for this position is $37,000, commensurate with experience. We also offer a comprehensive benefits package, as outlined above.

How to Apply

If you are a motivated and organized individual who is passionate about supporting the success of students, we encourage you to apply for this exciting opportunity. To apply, please submit a cover letter addressing how you meet the required qualifications, a resume/CV, and contact information for three professional references (including at least one previous or current supervisor).

Application review begins August 18, 2023, and will continue until a qualified pool of candidates has been identified. We anticipate the start date for this position to be September 17, 2023.

Equal Employment Opportunity

The University of Kansas is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We prohibit discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information.

We are excited to review your application and look forward to hearing from you!