Experienced Full Stack Customer Service Representative – Remote Work Opportunity with blithequark in Denmark

Join the Team of Game-Changers at blithequark

Are you looking for a new challenge that will take your career to the next level? Do you want to be part of a global leader in technology and service that drives future brands? Look no further than blithequark! We are seeking a highly motivated and tech-savvy Customer Service Representative to join our team of game-changers in Denmark. As a Customer Service Representative, you will be responsible for providing exceptional support to our customers, resolving their technical issues, and delivering a world-class customer experience.

About blithequark

blithequark is a global leader in technology and service, driving future brands in over 70 countries. We help well-known brands improve their business with technology and integrated solutions. Our team of game-changers is passionate about delivering exceptional customer experiences and driving business growth through innovative solutions. We are committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.

Key Responsibilities

• Provide technical support to customers over the phone, identifying and resolving their technical issues in a timely and professional manner.
• Assist customers with questions related to their phones, tablets, and computers, providing clear and concise solutions.
• Register customer inquiries to keep our systems updated and ensure that all issues are properly documented.
• Work towards established goals and targets, which will help you develop professionally and grow in your role.
• Collaborate with colleagues to share knowledge, best practices, and feedback to continuously improve our services.

Essential Qualifications

• Fluent in Danish (spoken and written).
• Resident in Denmark (note: you must work from your registered address in Denmark, not abroad).
• High level of English language proficiency.
• Strong interest in technology and willingness to learn and tackle technical challenges.
• Excellent customer service skills, with a passion for delivering exceptional experiences.
• A dedicated workspace with a stable broadband connection.

Preferred Qualifications

• Previous experience in customer service or technical support.
• Familiarity with technology and software applications.
• Excellent problem-solving and analytical skills.
• Ability to work in a fast-paced environment and prioritize multiple tasks.

What We Offer

• A permanent employment contract with a 3-month probationary period.
• Competitive monthly salary with opportunities for bonuses.
• The flexibility to work from home.
• Ongoing coaching and support to ensure your success in the role.
• 4 weeks of paid training (work-from-home).
• Excellent career growth and development opportunities.

Career Growth and Personal Development

At blithequark, we believe in empowering our employees to grow and develop their skills. We offer a range of free learning and leadership development programs designed to help you achieve your career goals. Our programs include:

• Leadership development programs.
• Technical training and certification.
• Mentorship and coaching.
• Career progression opportunities (around 80% of our leaders and managers have been promoted internally).

Work Environment and Culture

At blithequark, we pride ourselves on our inclusive and supportive work environment. We are a team of game-changers who are passionate about delivering exceptional customer experiences and driving business growth. We offer a flexible work environment that allows you to work from home and maintain a healthy work-life balance.

Why Join blithequark?

By joining blithequark, you will become part of a global team of game-changers who are passionate about delivering exceptional customer experiences and driving business growth. You will have access to:

• Competitive salary and benefits.
• Career growth and development opportunities.
• Flexible work environment.
• Ongoing training and support.
• A diverse and inclusive work environment.

How to Apply

If you are excited about this opportunity and want to join our team of game-changers, please submit your application today. We look forward to hearing from you and exploring how you can contribute to our success.

blithequark is an equal opportunity employer. We are committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.