Bilingual Client Care Administrator (Remote - IL Based, Part-time)
Job Title: Bilingual Client Care Administrator (Remote, Part-Time)
Location: Remote (For Wheaton, IL Office)
Job Type: Part-Time (20 hours per week)
Schedule: 10:00 AM - 2:00 PM OR 9:00 AM - 1:00 PM (Fixed Schedule)
Compensation: $20/hour
About Us:
At Blue Kite Wellness, we believe healing begins with compassionate, accessible, and relationship-centered care. As a trauma-informed, family-focused mental health practice, we are dedicated to supporting children, teens, and families through emotional and behavioral challenges. We also prioritize the well-being of our team, offering a supportive, flexible, and inclusive work environment.
Role Overview:
We are looking for a Bilingual Client Care Administrator to join our remote team in a part-time role. The ideal candidate will be compassionate, detail-oriented, and passionate about supporting families through administrative and client-facing tasks. This position is perfect for someone who values relationship-centered care and enjoys working in a flexible, remote environment.
This role is open for those who reside within the state of Illinois.
Responsibilities:
• Bilingual communication with families, assisting with cold calls, appointment setting, and client coordination
• Administrative tasks, including scheduling, data entry, and document management
• Customer service, ensuring that clients’ needs are met with empathy and professionalism
• Marketing support, helping promote the practice’s programs and services to the community
Requirements:
• Bilingual (Spanish)
• Experience in medical office settings, including scheduling and client communication is a plus!
• Familiarity with EHR (TherapyAppointment), CRM tools (RingCentral), and Microsoft 365
• Experience with tools like Jotform and Excel
• Excellent communication skills, both written and verbal
• Ability to work remotely and independently in a supportive, flexible work environment
Who You Are:
• Warm, engaging, and friendly personality
• Strong organizational skills with attention to detail
• Outgoing and compassionate, with a natural ability to connect with clients
Additional Information:
• Start date: ASAP
• Rate: $20/hour for US-based applicants
• This is a remote role for those who reside in the state of Illinois
Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.
If you are excited to support families with a trauma-informed approach and help improve lives, we encourage you to apply today!
Job Type: Part-time
Pay: $20.00 per hour
Expected hours: 20 per week
Work Location: Remote
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