Experienced Customer Support Representative - Remote Work from Home Opportunity at blithequark

Join the blithequark Team: Elevate Your Career in Customer Support

Are you passionate about delivering exceptional customer experiences and looking for a challenging yet rewarding role? blithequark, a leader in the aviation industry, is seeking a skilled and dedicated Customer Support Representative to join its team on a full-time basis. As a key member of our customer-facing team, you will be the cornerstone of our efforts to provide top-notch service, ensuring our clients feel valued, respected, and supported throughout their journey with us.

About blithequark: Connecting People, Joining the World

At blithequark, our mission is more than just transporting people from one place to another; it's about creating meaningful connections and fostering an environment where everyone feels appreciated. With operations in numerous locations around the globe and a diverse workforce, we are committed to promoting diversity, equity, and inclusion in all aspects of our business. Our comprehensive benefits package, designed to keep you happy, healthy, and well-traveled, sets us apart as a truly unique workplace.

Key Responsibilities: Delivering Exceptional Customer Experiences

• Respond to incoming calls, greet, and advise clients, handling labeling and managing luggage with ease.
• Prepare tickets, determine passages, and guide travelers to ensure their movement needs are met efficiently.
• Interact with clients in a kind and helpful manner, creating paramount experiences and building client loyalty and engagement.
• Anticipate client needs while maintaining a strong sense of accountability, especially when resolving issues.
• Work with a security mindset daily, ensuring adherence to the highest standards.

Essential Qualifications: The Foundation for Success

• High school graduate or equivalent certification.
• At least 18 years of age.
• Excellent relational skills with proficiency in English and Spanish.
• Comfortable working with computers, mobile devices, and new technologies.
• Physical ability to stand and walk for the entire shift, lift, and handle luggage.
• Ability to travel to different countries for training.
• Flexible to work any shift within a 24-hour, 7-day-a-week operation.
• Legally authorized to work in Puerto Rico without sponsorship.
• Ability to meet the Company's membership guidelines and uniform and appearance standards.
• Hold a valid identification and U.S. visa.

Preferred Capabilities: Standing Out from the Crowd

• Previous airline, travel, or hospitality work experience.
• Bachelor's degree.

Career Growth and Learning Opportunities

At blithequark, we are committed to the growth and development of our employees. As a Customer Support Representative, you will have access to comprehensive training programs designed to enhance your skills and knowledge, preparing you for future opportunities within the company.

Work Environment and Company Culture

Our culture is built on a foundation of respect, inclusivity, and teamwork. We value diversity and strive to create an environment where everyone feels welcome and supported. As a remote worker, you will be part of a dynamic team that is passionate about delivering exceptional customer service.

Compensation, Perks, and Benefits

We offer a competitive compensation package, with a salary range of $35-45 per hour. Our benefits include top-notch advantages, space-available travel perks, and a comprehensive benefits bundle aimed at keeping you happy, healthy, and well-traveled.

Why Join blithequark?

blithequark is an equal opportunity employer committed to diversity, equity, and inclusion. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the employment process or screening, to perform essential work functions. If you're looking for a challenging and rewarding role with a global leader in the aviation industry, we encourage you to apply.

Take the First Step: Apply Now!

Ready to elevate your career in customer support? Apply now to join the blithequark team and become part of a dynamic and inclusive work environment that values diversity and promotes growth.

At blithequark, we are passionate about connecting people and joining the world. We look forward to welcoming you to our team.