Remote Student Pharmacist - Medication Therapy Management Support Role

Join Our Team: Revolutionizing Medication Therapy Management

At Workwarp, we're on a mission to deliver safe, effective, and affordable medication therapy to our target population. As a pioneer in the industry, we're committed to making a positive impact on the lives of our patients. We're seeking a highly motivated and skilled Student Pharmacist to join our team in a remote capacity. If you're passionate about providing exceptional patient care and customer service, we invite you to explore this exciting opportunity.

About Our Company

Workwarp is a dynamic organization that values innovation, teamwork, and professional growth. Our remote work environment offers a flexible and collaborative setting where you can thrive. As a Student Pharmacist with our company, you'll have the opportunity to work alongside experienced pharmacists and healthcare professionals who are dedicated to delivering outstanding patient care.

Job Summary

As a Student Pharmacist, you'll play a vital role in supporting our Medication Therapy Management (MTM) pharmacists in delivering exceptional patient care and customer service. Your primary responsibilities will include assisting pharmacists with targeted medication reviews, intervention follow-up, and scheduling medication reviews. You'll also perform technical and clerical duties that support the efficient operation of our department.

Key Responsibilities

• Patient Care:
  • Deliver targeted interventions to assess the appropriateness of medications, optimize medication therapy, and improve clinical outcomes.
  • Conduct patient-centered adherence monitoring services to help patients identify barriers to adherence and propose solutions to overcome them.
  • Assist with managing medication costs through cost-effective interventions.
  • Receive and respond to incoming patient calls, taking appropriate action based on protocols and escalating calls to the appropriate parties when needed.
  • Accurately document all discussions with patients and schedule follow-up as needed.
• Prescriber Outreach:
  • Engage with prescriber offices to obtain responses to pharmacist-generated clinical recommendations.
  • Collaborate with pharmacists, pharmacy technicians, and pharmacy student colleagues to support the resolution of medication therapy problems.
  • Assist with documenting and submitting claims for clinical interventions made by pharmacists.
• Scheduling Support:
  • Contact patients to introduce and explain the benefits of the MTM program.
  • Schedule appointments for the MTM Pharmacist(s) to complete comprehensive medication reviews.
• General:
  • Provide exemplary internal and external customer service through prompt, professional, and polite communication.
  • Perform auxiliary functions essential to the efficient operation of the department.
  • Meet productivity and performance expectations set forth by management.

Schedule and Availability

We're looking for a Student Pharmacist who can commit to a minimum of 10 hours of availability per workweek during the hours of 8 AM to 7 PM CST, Monday through Friday. We'll consider your pharmacy school schedule when determining your availability.

Qualifications and Skills

To be successful in this role, you'll need:

• An active pharmacy intern or pharmacy technician license in the state of residence, where required.
• Active enrollment in a PharmD program (second year preferred).
• At least 1 year of outpatient pharmacy experience (preferred).
• The ability to provide excellent customer service with a can-do attitude.
• Proven ability to work independently in a collaborative environment.

Essential skills for this role include:

• Strong Telephonic Skills: Ability to speak clearly and communicate fluidly with senior citizens and healthcare professionals alike.
• Excellent Listening and Interpersonal Skills: Ability to convey warmth and empathy to others while patiently employing active listening techniques.
• Healthcare Professional-level Communication Skills: Ability to articulate complex information, both verbally and in writing, in a clear and concise manner to a variety of audiences.
• Professional Demeanor: Consistent demonstration of a professional attitude and behavior.
• Exceptional Interviewing Skills: Ability to probe and question patients to extract information to understand concerns and needs.
• Conflict Resolution Skills: Ability to defuse potential customer conflict and respond supportively to patients through the use of appropriate tone, questioning, or counsel.
• Strong Work Values: Ability to comply with all company and departmental processes and procedures.
• Self-Management Skills: Self-motivation, organization, and attention to detail.
• Knowledge of the Law: Understanding of basic compliance measures for CMS programs and ensuring privacy and confidentiality as required by HIPAA, company, and department guidelines.
• Computer/Technology Competency: Proficiency in the use of Microsoft Word, Excel, and Outlook, with strong data entry skills and the ability to multitask using multiple databases/applications.

What We Offer

We offer a competitive salary of $18 per hour, with consideration given to your geographic location, job-related knowledge, experience, and skills. You may also be eligible for a bonus or commission, and/or a long-term incentive as part of our compensation package. Additionally, we provide medical, financial, and other benefits, depending on the level and position offered.

Career Growth and Development

At Workwarp, we're committed to your professional growth and development. As a Student Pharmacist, you'll have the opportunity to work alongside experienced professionals who can mentor and guide you. You'll also have access to training and development programs that can help you advance your skills and knowledge.

Our Work Environment and Culture

Our remote work environment is designed to foster collaboration, innovation, and teamwork. We value diversity, equity, and inclusion, and we're committed to creating a culture that is welcoming and inclusive to all employees. As a Student Pharmacist, you'll be part of a dynamic team that is passionate about delivering exceptional patient care and customer service.

Join Our Team

If you're a motivated and skilled Student Pharmacist looking for a challenging and rewarding opportunity, we encourage you to apply now. We're excited to review your application and discuss how you can contribute to our mission of delivering safe, effective, and affordable medication therapy to our target population.