Experienced Application Engineer for Southwest Airlines Remote - Driving Technical Sales and Customer Success through Innovative Solutions

Introduction to DEWETRON and Our Vision

DEWETRON, a pioneering global leader in data acquisition and power analysis, is excited to announce its expansion into the Southwest region with a new office. As we embark on this new chapter, we are seeking talented and ambitious professionals to join our dynamic team. Our mission is to deliver cutting-edge solutions that make a significant impact in the industry, and we believe that our new Application Engineer will play a crucial role in driving technical sales efforts and collaborating with our third-party sales representatives across the Western US.

About the Role: Application Engineer for Southwest Airlines Remote

We are currently seeking an experienced Application Engineer, ideally based in Texas, to join our innovative team. This role offers an unparalleled opportunity to make a significant impact, supporting technical sales efforts and collaborating closely with our third-party sales representatives across the Western US. As an Application Engineer, you will be responsible for leading technical demonstrations, supporting events, and providing hands-on training to customers. You will also collaborate with our European headquarters on product developments and new releases, ensuring that our customers receive the best possible service.

Key Responsibilities:

• Lead technical demonstrations: Partner with Regional Sales Managers to deliver compelling product demonstrations both online and in-person, showcasing our cutting-edge solutions and driving sales growth.
• Support events: Represent DEWETRON at regional trade shows, conferences, and seminars, promoting our products and services to potential customers and industry professionals.
• Hands-on training: Install evaluation systems at customer sites and provide effective startup training sessions, ensuring that customers can fully utilize our products and services.
• Showcase expertise: Perform in-depth demonstrations of Power Analyzers, ensuring customers receive top-notch service and support.
• Global collaboration: Communicate with our European headquarters on product developments and new releases, staying up-to-date with the latest industry trends and technologies.
• Team synergy: Engage in weekly meetings with application engineers at our headquarters, sharing insights and updates on customer interactions, sales performance, and market trends.
• Drive presales activities: Focus on generating interest and securing sales through targeted presales efforts, including product demonstrations, trials, and evaluations.
• Training collaboration: Share responsibilities for onsite training with team members, fostering a culture of continuous learning and professional development.
• Lead marketing initiatives: Contribute to marketing activities, including webinars with our ISE/support team, and author technical white papers, case studies, and other marketing materials.
• Oversee demonstration processes: Manage the entire demo and evaluation process, ensuring a seamless experience for customers and identifying areas for improvement.

Essential Qualifications:

• Industry experience: A strong background in data acquisition or test/measurement products, with a focus on power analysis, electric motors, and multi-phase inverters.
• Collaborative success: Proven history of working effectively with third-party manufacturer's representatives to drive business growth and expand sales channels.
• Customer satisfaction champion: A track record of elevating customer satisfaction and supporting new business initiatives, with a strong focus on delivering exceptional customer service and support.
• Strategic thinking: Ability to develop technical support strategies and leverage performance KPIs to achieve goals, with a strong understanding of sales performance metrics and customer relationship management.
• Technical proficiency: Expertise in MS Office; experience with Salesforce is a plus, with a strong understanding of CRM systems and sales automation tools.
• Exceptional communication: Strong communication skills, with the ability to clearly articulate technical concepts and present complex information in a clear and concise manner.
• Organizational mastery: Outstanding organizational and leadership abilities, with a knack for problem-solving and a strong attention to detail.

Preferred Qualifications:

• Educational background: Preferred ME or EE degree, or other technical degree in engineering or physical sciences, or equivalent experience, with a strong foundation in mathematics, physics, and engineering principles.
• Proven expertise: 3-5 years of experience with a solid track record of meeting or exceeding technical support goals, with a strong understanding of sales performance metrics and customer relationship management.
• Certifications: Relevant certifications, such as CE or PE, are a plus, with a strong commitment to ongoing professional development and continuous learning.

Why Join DEWETRON?

At DEWETRON, we offer a comprehensive range of benefits, including:

• Comprehensive benefits: Enjoy fully company-paid Medical, Dental, Vision, and short-term disability insurances, with a strong focus on employee well-being and health.
• Retirement savings: Participate in our 401(k) Plan after just 90 days of employment, with a competitive match and a strong commitment to employee financial security.
• Generous time off: Benefit from 4 weeks of PTO starting on day one, plus 10 paid U.S. federal holidays, with a strong focus on work-life balance and employee satisfaction.
• Opportunities for growth: Develop your skills and advance your career through our training and development programs, with a strong focus on ongoing professional development and continuous learning.
• Collaborative culture: Work with a dynamic and innovative team, with a strong focus on collaboration, teamwork, and mutual support.

Our Company Culture

At DEWETRON, we pride ourselves on our collaborative and innovative culture. We believe in fostering a work environment that is supportive, inclusive, and empowering, with a strong focus on employee satisfaction and well-being. Our team is passionate about delivering exceptional customer service and support, and we are committed to making a positive impact in the industry. We offer a range of perks and benefits, including flexible working hours, remote work options, and a comprehensive employee recognition program.

What We Offer

In addition to our comprehensive benefits package, we offer a range of perks and benefits, including:

• Competitive salary: Earn a competitive salary, with opportunities for growth and advancement, based on performance and contributions to the company.
• Performance-based bonuses: Receive performance-based bonuses, with a strong focus on sales performance and customer satisfaction.
• Professional development: Develop your skills and advance your career through our training and development programs, with a strong focus on ongoing professional development and continuous learning.
• Recognition and rewards: Receive recognition and rewards for your achievements, with a comprehensive employee recognition program and a strong focus on employee satisfaction and well-being.

How to Apply

If you are a motivated and results-driven professional, with a passion for technical sales and customer success, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our website. We look forward to hearing from you and exploring how you can contribute to our team's success.

Conclusion

This is a fantastic opportunity to grow your career with a leading global company. If you have the skills and passion we're looking for, please submit your application today. We are committed to making a positive impact in the industry, and we believe that our new Application Engineer will play a crucial role in driving technical sales efforts and collaborating with our third-party sales representatives across the Western US. Join our team and be part of a dynamic and innovative company that is shaping the future of data acquisition and power analysis.