Experienced Inbound Phone Sales Consultant for Senior Care Services - Remote Opportunity

Join A Place for Mom, a Leading Senior Care Advisory Service, and Make a Meaningful Impact

A Place for Mom is revolutionizing the way families find senior care solutions. As the nation's most trusted senior advisory service, we're committed to connecting families with the right care options, making a tangible difference in their lives. We're now seeking an exceptional Inbound Phone Sales Consultant to join our team on a remote basis. If you're a driven sales professional with a passion for helping others, we invite you to explore this exciting opportunity.

About Our Company Culture

At A Place for Mom, we're dedicated to fostering a culture of diversity, equity, and inclusion. Our employees embody our core values: focusing on excellence, acting with integrity, driving outcomes with passion, making a positive impact on families, and realizing the full potential in each team member. We've been recognized as one of the 2022 Best Places to work in NY and have received accolades for our HR team from Comparably, a leading workplace culture and brand reputation platform.

Key Responsibilities: Guiding Families to Senior Care Solutions

As an Inbound Phone Sales Consultant, you'll play a vital role in educating families on senior care options and connecting them with the right communities. Your primary responsibilities will include:

• Working with inbound, pre-screened leads to guide families through the senior care selection process, from initial consultation to touring facilities and ultimately moving into a senior living community.
• Acting as a liaison between families and senior housing communities or care providers, ensuring seamless communication and personalized support.
• Meeting business targets, including daily call benchmarks, scheduling tours, and converting leads into move-ins to achieve a monthly quota.
• Utilizing our internal CRM system to manage leads, track progress, and analyze sales performance.

Qualifications and Skills for Success

To excel in this role, you'll need:

Essential Qualifications

• A bachelor's degree (preferred) or equivalent experience in sales or a related field.
• A proven track record of exceeding sales quotas and demonstrating a competitive, results-driven mindset.
• Strong computer and typing skills, including proficiency in Microsoft Office (Word and Excel).
• The ability to multitask, simultaneously handling phone calls and taking notes on the computer.

Preferred Qualifications

• Experience in the senior care industry or a related field, with knowledge of senior living options and care services.
• A passion for learning and development, with a willingness to engage in our extensive new hire training program and ongoing feedback to improve performance.

Key Skills and Competencies

• A competitive and driven sales mindset, with a self-starter attitude and motivation to win.
• Proficiency in digital tools, including our internal CRM system, and a willingness to learn new technologies.
• Flexibility to work a varied schedule, including evenings, nights, and weekends, to meet business needs.
• Excellent communication and interpersonal skills, with the ability to build rapport with families and senior care professionals.

Career Growth Opportunities and Learning Benefits

At A Place for Mom, we're committed to helping our employees grow and develop in their careers. As an Inbound Phone Sales Consultant, you'll have access to:

• Ongoing training and feedback to improve your sales performance and industry knowledge.
• Opportunities for career advancement within our organization, with a clear path for professional growth.
• A collaborative and supportive team environment, where you'll work alongside experienced professionals who share your passion for senior care.

Work Environment and Company Culture Highlights

As a remote employee, you'll enjoy the flexibility of working from your home office while being part of a dynamic, mission-driven team. Our company culture is built on a foundation of:

• Diversity, equity, and inclusion, ensuring a welcoming and supportive work environment.
• Collaboration and teamwork, with a focus on achieving common goals and driving outcomes.
• Professional development and growth, with opportunities for ongoing learning and career advancement.

Compensation, Perks, and Benefits

We offer a comprehensive compensation package, including:

• A base salary of $51,500.
• On-target earnings of $86,500+ (uncapped), providing opportunities for unlimited earning potential.
• A range of benefits, including 401(k) with match, dental, health, and vision insurance, and paid time off.

Join Our Team and Make a Difference

If you're a driven sales professional with a passion for helping others, we invite you to apply for this exciting opportunity. At A Place for Mom, we're committed to making a meaningful impact in the lives of families and senior care professionals. Join our team and be part of a dynamic, mission-driven organization that's changing the way senior care is delivered.

Don't hesitate – apply today and let's build the future together!