Experienced ARMC Process Improvement Coordinator for Patient Safety – Quality Management and Performance Improvement Specialist

Introduction to Arrowhead Regional Medical Center

Arrowhead Regional Medical Center (ARMC), a state-of-the-art 456-bed university-affiliated teaching medical center, is seeking an experienced and dedicated Process Improvement Coordinator to join its dynamic team of professionals in the Department of Patient Safety. As a key member of our team, you will play a vital role in organizing, planning, implementing, coordinating, and maintaining process improvement programs designed to increase efficiency and decrease waste in workflow and system processes.

Job Summary

The successful candidate will report to the Healthcare Program Administrator for Quality and Performance Improvement and assist in leading a team of professional and support staff tasked with the development and implementation of regulatory and performance improvement activities. This is an exceptional opportunity to work in a fast-paced and rewarding environment, collaborating with administrators, managers, executive sponsors, and other process owners to evaluate existing processes and systems in support of organizational strategic plans and priorities.

Key Responsibilities

• Analyze and interpret performance data, preparing and presenting statistical and executive reports, and making recommendations to drive process improvements.
• Collaborate with cross-functional teams to identify areas for improvement and develop strategies to address them.
• Provide training and ongoing development opportunities to new staff, as well as staff development and educational tools for managers and staff throughout the hospital.
• Coordinate and plan process improvement group events, ensuring effective communication and stakeholder engagement.
• Develop and maintain relationships with key stakeholders, including administrators, managers, and executive sponsors, to ensure alignment and support for process improvement initiatives.

Essential Qualifications

To be considered for this exciting opportunity, you will need to possess:

• A Bachelor's degree in Public Health, Healthcare Administration, Public or Business Administration, or a closely related or relevant field.
• Three (3) years of experience performing regulatory, quality management, or performance improvement activities in an acute care hospital.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and develop effective solutions.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels.

Desired Qualifications

The ideal candidate will have:

• Five (5) years of experience working in an acute care hospital, performing quality management, program planning, and evaluation of policy development in a safety department.
• Experience with process improvement methodologies, such as Lean or Six Sigma.
• Strong leadership and project management skills, with the ability to motivate and direct teams to achieve exceptional results.
• Knowledge of regulatory requirements and accreditation standards, with experience in developing and implementing policies and procedures to ensure compliance.

Skills and Competencies

To succeed in this role, you will need to possess:

• Strong analytical and problem-solving skills, with the ability to interpret complex data and develop effective solutions.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels.
• Strong leadership and project management skills, with the ability to motivate and direct teams to achieve exceptional results.
• Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines.
• Strong attention to detail, with a focus on quality and accuracy.

Career Growth Opportunities and Learning Benefits

At ARMC, we are committed to supporting the growth and development of our employees. As a Process Improvement Coordinator, you will have access to:

• Ongoing training and development opportunities, including workshops, conferences, and online courses.
• Mentorship and coaching from experienced leaders and professionals.
• Opportunities for career advancement and professional growth, with a focus on promoting from within.
• A collaborative and supportive work environment, with a focus on teamwork and recognition.

Work Environment and Company Culture

ARMC is a dynamic and innovative organization, committed to providing exceptional patient care and service. Our culture is built on a foundation of:

• Respect and dignity for all patients, families, and employees.
• A commitment to excellence and quality in all aspects of our work.
• A focus on teamwork and collaboration, with a emphasis on open communication and recognition.
• A supportive and inclusive work environment, with a focus on employee well-being and satisfaction.

Compensation, Perks, and Benefits

As a Process Improvement Coordinator at ARMC, you will be eligible for a competitive salary range of $88,192 - $121,347.20 per year, depending on experience. You will also be eligible for a range of benefits, including:

• Comprehensive health, dental, and vision insurance.
• Generous paid time off, including vacation, sick leave, and holidays.
• A retirement savings plan, with employer matching contributions.
• Opportunities for professional growth and development, with a focus on promoting from within.

Conclusion

If you are a motivated and experienced professional, looking for a challenging and rewarding role in a dynamic and innovative organization, we encourage you to apply for the Process Improvement Coordinator position at ARMC. With a focus on quality, patient safety, and employee satisfaction, we are committed to providing an exceptional work environment and opportunities for growth and development. Don't miss out on this exciting opportunity to join our team and make a difference in the lives of our patients and community.

Apply now and take the first step towards a rewarding and challenging career as a Process Improvement Coordinator at ARMC. We look forward to hearing from you!