Coordinator of Academic Coaching - Empowering Student Success through Peer Mentorship and Academic Support Services at North Shore Community College

Transforming Lives through Education: Join North Shore Community College as a Coordinator of Academic Coaching

North Shore Community College, a leading institution dedicated to fostering academic excellence and personal growth, is seeking a highly motivated and experienced professional to join our team as a Coordinator of Academic Coaching. As a key member of our Student and Academic Success division, you will play a pivotal role in shaping the academic journey of our students by developing and implementing innovative peer mentorship and academic coaching programs.

About Us

Located in Lynn, MA, with campuses in Danvers and Lynn, North Shore Community College is committed to providing high-quality education and support services to students from diverse backgrounds. Our mission is to empower students to achieve their academic goals, pursue their passions, and become engaged members of their communities. As an affirmative action/equal opportunity employer, we value diversity, equity, and inclusion, and strive to create an inclusive environment that fosters academic success and personal growth.

Job Summary

The Coordinator of Academic Coaching will be responsible for overseeing the creation and administration of our Peer Academic Coaching Program and Peer Mentorship Programs. This involves hiring, training, supervising, and evaluating a team of peer mentors and academic coaches, as well as developing and implementing strategies to promote academic success services to students and faculty. The ideal candidate will possess a Master's degree in Education, English, or a related field, and have 2-5 years of experience in directing, supervising, and managing programs for students with diverse learning profiles in a collegiate setting.

Key Responsibilities

• Support the strategic vision and planning for academic success and support services under the direction of the Director of Academic Success.
• Oversee the day-to-day operations of peer mentoring and peer academic coaching programs, and coordinate remote, online, and on-campus academic support services.
• Collaborate with the Tutor Coordinator to manage and supervise multiple academic success locations, programs, and student staff.
• Develop and implement academic coaching and mentorship programs to help students set realistic goals, develop academic plans, and improve study habits.
• Assist in the creation of the College's CRLA International Peer Educator Training Program Certification (IPTPC).
• Prepare informational materials and marketing strategies to promote academic success services to students and faculty.
• Manage the hiring, training, scheduling, and evaluation of peer mentors and peer academic coaches.
• Provide training and regular professional development for peer mentors and peer academic coaches.
• Implement procedures to ensure quality support services for both on-site and remote learners.
• Collaborate with divisional Academic Deans to promote tutoring and academic support services effectiveness.
• Prepare and submit reports as required, and participate in staff meetings, college committees, and college programs.

Requirements and Qualifications

To be successful in this role, you will need:

• A Master's degree in Education, English, or a related field.
• 2-5 years of progressive experience directing, supervising, and managing programs for students with diverse learning profiles in a collegiate setting.
• Previous experience in Tutoring/Learning Center/Learning Commons management.
• Excellent interpersonal and communication skills, with the ability to build relationships across campus with faculty, staff, and students.
• A commitment to diversity, equity, and inclusion, and a proven ability to work with and advocate for traditionally underserved students.
• Knowledge of CRLA certification processes and peer coach training is a plus.
• Strong knowledge of Microsoft products, Banner software, and Navigate experience is a plus.
• Bilingual in English and Spanish is preferred.

What We Offer

As a full-time benefited employee at North Shore Community College, you will be eligible for a comprehensive benefits package offered through the Commonwealth of Massachusetts. The anticipated starting salary for this position is $59,244.00 - $64,111.00, commensurate with education and experience. You will also have the opportunity to work in a dynamic and supportive environment that values professional growth and development.

Work Environment and Company Culture

Our college is committed to creating an inclusive environment that fosters academic success and personal growth. We value diversity, equity, and inclusion, and strive to promote a culture of respect, empathy, and understanding. As a Coordinator of Academic Coaching, you will be working in a fast-paced environment that is dedicated to supporting the academic journey of our students.

Career Growth Opportunities and Learning Benefits

As a member of our team, you will have access to professional development opportunities that will enable you to grow and develop in your role. You will also have the opportunity to work with a diverse range of students, faculty, and staff, and contribute to the development of innovative programs and services that support student success.

Compensation and Benefits

The anticipated starting salary for this position is $59,244.00 - $64,111.00, commensurate with education and experience. As a full-time benefited employee, you will be eligible for a comprehensive benefits package offered through the Commonwealth of Massachusetts.

How to Apply

If you are a motivated and experienced professional who is passionate about supporting student success, we encourage you to apply for this exciting opportunity. Please submit a resume and cover letter indicating how your experience matches the requirements of the position. Resumes will be given priority if submitted by October 20, 2023.

Join Our Team

At North Shore Community College, we are committed to empowering students to achieve their academic goals and pursue their passions. As a Coordinator of Academic Coaching, you will play a critical role in shaping the academic journey of our students. If you are a dedicated and experienced professional who is passionate about making a difference, we invite you to join our team.

Ready to take the next step in your career? Apply now and become a part of our vibrant community of educators and professionals who are dedicated to student success.