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Experienced Part Time Licensed Insurance Customer Service Associate - Fully Remote with a Top-Ranked Allstate Agency - Competitive Salary, Comprehensive Benefits, and Career Growth Opportunities

Remote, USA Full-time Posted 2025-11-03

Join the Team at Wright Insurance Services: Where Excellence in Insurance Service Meets Opportunity

Wright Insurance Services, a distinguished Allstate Agency with over 40 years of excellence, is seeking an experienced and licensed insurance professional to join our dynamic team as a Part Time Licensed Insurance Customer Service Associate. Based in Frederick, MD, and offering a fully remote work arrangement, this role is perfect for individuals looking to leverage their insurance expertise in a supportive and growth-oriented environment. If you're passionate about delivering exceptional customer service, have a knack for retention strategies, and are looking for a fulfilling career opportunity, we want to hear from you!

Unlock Your Potential with a Leading Allstate Agency

At Wright Insurance Services, we pride ourselves on our commitment to excellence and customer satisfaction. With decades of experience in the insurance industry, we've established ourselves as a trusted partner for individuals and families seeking reliable insurance solutions. Our team is dedicated to fostering long-term relationships with our clients, and we're looking for a skilled and motivated professional to help us achieve this goal.

Job Highlights:

  • Company: Wright Insurance Services, a top-ranked Allstate Agency
  • Location: Fully remote
  • Position: Part Time Licensed Insurance Customer Service Associate
  • Compensation: Competitive salary of $18-$20/hr (based on experience) + monthly bonus/commissions ($500+)
  • Start Date: Immediate openings available

What We Offer:

Compensation & Benefits:

  • Hourly Base Salary: $18-$20/hr (based on experience)
  • Monthly Bonus/Commissions: Opportunities to earn $500+
  • 401k Retirement Plan: With company match
  • Paid Time Off (PTO): Enjoy your well-deserved breaks
  • Paid Holidays: Celebrate with us!
  • Hands-on Training: Comprehensive training to ensure your success
  • All Equipment Provided: We've got you covered

Work Environment and Culture:

At Wright Insurance Services, we believe in fostering a positive and supportive work environment. Our team is dedicated to helping each other succeed, and we offer various opportunities for growth and development. As a fully remote employee, you'll enjoy the flexibility to work from anywhere while being part of a dynamic and collaborative team.

Responsibilities:

Key Responsibilities:

  • Client Management: Develop and maintain strong relationships with clients, ensuring their insurance needs are met and exceeded.
  • Risk Assessment: Provide expert advice on coverage options and policy adjustments based on client requirements.
  • Retention Strategies: Implement initiatives to enhance client retention rates and satisfaction levels.
  • Policy Reviews: Conduct regular policy reviews to identify opportunities for additional coverage and cost savings.
  • Renewal Processing: Manage the renewal process efficiently and communicate changes effectively with clients.

Requirements:

Essential Qualifications:

  • Active Property & Casualty License: Required
  • Previous Allstate Experience: Preferred
  • Minimum of 2 Years of Property/Casualty Service Experience: Required

Skills and Competencies:

To succeed in this role, you should possess:

  • Excellent Communication Skills: Ability to effectively communicate with clients and team members.
  • Insurance Industry Knowledge: Strong understanding of insurance products and services.
  • Analytical Skills: Ability to assess client needs and provide tailored solutions.
  • Organizational Skills: Ability to manage multiple tasks and prioritize responsibilities.
  • Customer Service Skills: Commitment to delivering exceptional customer service.

Career Growth Opportunities and Learning Benefits:

At Wright Insurance Services, we're committed to helping our team members grow and develop in their careers. We offer:

  • Career Advancement Opportunities: Opportunities to take on new challenges and advance in your career.
  • Training and Development: Comprehensive training programs to enhance your skills and knowledge.
  • Performance Feedback: Regular feedback and coaching to help you achieve your goals.

Why Join Us?

If you're looking for a fulfilling career opportunity with a top-ranked Allstate Agency, look no further. At Wright Insurance Services, we offer:

  • Competitive Compensation: Salary, bonus, and commission opportunities.
  • Comprehensive Benefits: 401k, PTO, paid holidays, and more.
  • Career Growth Opportunities: Advancement opportunities and training programs.
  • Flexible Work Arrangement: Fully remote work option.

How to Apply:

If you're a motivated and experienced insurance professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to:

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Don't miss this opportunity to join our team and take your career to the next level. Apply today!

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