Temporary Work at Home Customer Service Representative

Be More with iQor! iQor is building an Emergency Response Team. We are looking for Temporary Customer Service representatives who will support US residents impacted by a natural disaster. An offer of employment is contingent on iQor receiving a client award to hire employees to support customers in the event of a federal emergency, as well as pre-employment requirements being successfully met within the specified time frames. Compensation: $22.68/hour (base wage of $17.75 + $4.93 fringe payment) This is a remote position. Equipment will be provided by iQor Position Details and Responsibilities: • Temporary contract; timelines vary, but could be 30 days to 4 months or beyond • You need to have availability between the hours of 7am-2am eastern; some overnight shifts may be available • Assist callers with available services that can support their situation • Provide solutions for their need via multiple channels including voice, email, or chat • Respond with empathy, patience, and understanding Experience and Requirements • At least 6 months customer service experience • High School Diploma or GED • Computer skills and experience • Excellent communication skills • US citizenship required; this is a government assignment WAH Requirements • Candidate must reside in one of the following states: AL, AZ, FL, GA, IN, KS, MD, MI, MO, MS, NC, NV, OH, OK, SC, TN, TX, VA, WV • Environment: Quiet, secure, and distraction free for the duration of working hours. • Equipment will be provided by iQor • Mobile Phone required • Internet: Wireless not permitted, must have wired connection. • No satellite or mobile internet providers supported • Internet Speeds: Minimum 25 MBPS download/ 10 MBPS upload • Connection: Direct connection from modem to PC required (Ethernet) Job Types: Full-time, Temporary Pay: $17.00 - $22.00 per hour Benefits: • Work from home Work Location: Remote Apply tot his job Apply To this Job