Dental Claims Approver II
About the position
Responsibilities
• Process data entered, scanned, electronically submitted, and dental claims that can't be pended.
• Switch mail types when requested.
• Handle pressure in a production environment.
• Demonstrate analytical, organizational, problem-solving, and relationship-building skills.
• Investigate and respond to written appeals, inquiries, and complaints.
• Follow up on claims that need additional information or are pending in the system.
Requirements
• Strong attention to detail.
• Ability to work independently and meet productivity and quality goals.
• Strong oral and written communication skills.
• Proficient PC skills including mainframe systems.
• Ability to follow standard operating procedures and navigate multiple computer applications.
• Good attendance and willingness to work overtime when requested.
Nice-to-haves
• Experience in a fast-paced, production-focused environment.
• Demonstrated self-awareness and ability to embrace feedback.
• Genuine passion for service.
Benefits
• 401(k) retirement plan with company match
• Unlimited paid time off
• Flexible work arrangements
• Health care accounts
• Life and Disability insurance
• Emotional well-being resources
• Tuition reimbursement
• Adoption assistance
• Commuter benefits in select areas
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