Experienced Full-Time Remote Customer Service Representative - Seasonal Opportunity with blithequark

Join the blithequark Team: A Global Leader in Customer Experience and Tech-Powered Innovation

Are you looking for a fulfilling career change with a forward-thinking organization that prioritizes its people and fosters a culture of inclusivity and belonging? Do you want to be part of a team that helps the world's best-known brands improve their businesses through exceptional customer experiences? Look no further than blithequark, a global leader in customer experience and tech-powered innovation. We're seeking talented Customer Service Representatives to join our remote team and help us deliver outstanding customer experiences.

About blithequark

blithequark is a global organization that has earned numerous awards, including "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth." Our company culture is built on a foundation of inclusivity, diversity, and a genuine sense of belonging. We're proud to have a team of over 440,000 game-changers from 70+ countries who contribute to and support each other's success and well-being.

Job Summary

As a remote Customer Service Representative with blithequark, you'll work from home and interface with customers via inbound/outbound calls and/or via the Internet. You'll provide customer service support and resolve routine problems and questions regarding our clients' products and/or services. This is a seasonal position, and we're looking for individuals who are passionate about delivering exceptional customer experiences and are eager to learn and grow with our company.

Key Responsibilities

• Provide inbound customer support using a call flow guide
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences with a smile

Your Qualifications

To succeed in this role, you'll need:

• 1+ year of customer service experience
• Open availability (this is a seasonal position)
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop to complete PC and internet testing

Computer Requirements:

• Bring your own device – This position does not loan equipment
• Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)
• Operating System: Windows 10+
• RAM: 8GB or higher
• Processor: Intel i5/AMD Ryzen 5 or higher

Internet Requirements:

• DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable)
• Speeds: 10 mbps download and 3 mbps upload or higher
• While working, you will be required to hardwire with an ethernet cable
• High Speed internet (no wireless/hotspots or satellite) and a smartphone
• Must reside in the United States or have a valid U.S. address for residence

Career Growth and Personal Development

At blithequark, we believe in investing in our people and providing opportunities for growth and development. As a Customer Service Representative, you'll have access to:

• Paid training and performance-based incentives
• Lucrative employee referral bonus opportunities
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support

What's in it for You

As a remote Customer Service Representative with blithequark, you'll enjoy:

• A flexible work-from-home environment
• Opportunities for career growth and personal development
• A competitive compensation package
• A range of benefits, including health and wellness programs, mentorship programs, and employee referral bonus opportunities
• A culture that prioritizes inclusivity, diversity, and a genuine sense of belonging

Why Join blithequark?

At blithequark, we're committed to creating a workplace culture that is inclusive, diverse, and supportive. We believe in empowering our people to succeed and providing opportunities for growth and development. As a Customer Service Representative, you'll be part of a team that is passionate about delivering exceptional customer experiences and is dedicated to making a positive impact.

How to Apply

If you're excited about the opportunity to join blithequark as a remote Customer Service Representative, we encourage you to apply today. Please submit your application, including your resume and a cover letter, and we'll be in touch to discuss the next steps.

Equal Opportunity Employer

blithequark is an Equal Opportunity/Affirmative Action Employer, including Disabled/Vets. We welcome applications from diverse candidates and are committed to creating a workplace culture that is inclusive and supportive.

Contact Us

If you have any questions or concerns about the application process, please don't hesitate to contact us. We're here to help and look forward to hearing from you.