**Experienced Customer Sales and Service Representative – Delivering Exceptional Experiences at blithequark**

Are you a customer-centric professional with a passion for delivering exceptional experiences? Do you thrive in fast-paced environments and enjoy helping others connect to the digital world? If so, we invite you to join the blithequark team as an Experienced Customer Sales and Service Representative. At blithequark, we empower our employees to share their ideas freely, learn, grow, and thrive in a collaborative and inclusive environment. Our team is dedicated to powering and empowering how people live, work, and play by connecting them to what brings them joy. **About blithequark** blithequark is a dynamic organization that drives innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. We come together in crisis and celebration, lifting our communities and building trust in how we show up, everywhere and always. We're proud to be an equal opportunity employer, celebrating our employees' differences and fostering a sense of belonging. **Your Role** As an Experienced Customer Sales and Service Representative, you'll be at the heart of our customer service operations, delivering first-class customer service in every interaction. You'll be the front line to help our customers solve their challenges and deliver on our promise of superior customer service. Your responsibilities will include: * Answering incoming calls from customers and responding to requests about installation, disconnection, changes to service, and blithequark products and services. * Identifying customer needs and proactively offering our products and services. * Contacting customers by phone or in writing concerning past due payments. * Investigating and resolving customer inquiries and disputes on service, billing, rates, adjustments, and policy issues. * Verifying service order accuracy and completeness and making corrections/changes, as needed. * Working evenings, weekends, holidays, and unscheduled shifts as determined by the needs of the business. **What We're Looking For** We're seeking a dedicated and customer-centric professional with: * A dedication to customer service excellence with amazing communication skills and a positive, professional attitude. * Experience in a fast-paced call center environment. * Related Associate Degree or 2+ years' relevant experience. * Customer Service call center experience. * Previous collections experience. * Experience with selling products and services. * Customer service skills. * Demonstrated ability to communicate with detail and precision. **Preferred Qualifications** While not required, it's even better if you have: * A proven track record of delivering exceptional customer experiences. * Experience working with a variety of customers, including residential and commercial clients. * Knowledge of blithequark products and services. * Familiarity with sales and service software and systems. **Work Environment and Culture** As a remote employee, you'll work from home with occasional in-person trainings and meetings. Our team is dedicated to creating a collaborative and inclusive environment that encourages authenticity and fosters a sense of belonging. We're proud to be an equal opportunity employer, celebrating our employees' differences and fostering a sense of belonging. **Compensation and Benefits** Our compensation package is designed to help you move forward in your career and in areas of your life outside of blithequark. We offer: * A competitive salary range of $648.50 to $1,775.00 weekly based on a full-time schedule, depending on your location and confirmed job-related skills and experience. * An incentive-based position with the potential to earn more. * A comprehensive benefits package, including health and wellness benefits, 401(k) Savings Plan, stock incentive programs, paid time off, adoption assistance, and tuition assistance. * A total rewards package that's been recognized as one of the best in the industry. **How to Apply** If you're a customer-centric professional with a passion for delivering exceptional experiences, we invite you to apply for this exciting opportunity. Please visit our website to learn more about our application process and to submit your application. We can't wait to hear from you!

Why Join blithequark?

At blithequark, we're committed to creating a collaborative and inclusive environment that encourages authenticity and fosters a sense of belonging. Our team is dedicated to powering and empowering how people live, work, and play by connecting them to what brings them joy. We're proud to be an equal opportunity employer, celebrating our employees' differences and fostering a sense of belonging.

Our Benefits

Our benefits are designed to help you move forward in your career and in areas of your life outside of blithequark. We offer: * A comprehensive benefits package, including health and wellness benefits, 401(k) Savings Plan, stock incentive programs, paid time off, adoption assistance, and tuition assistance. * A total rewards package that's been recognized as one of the best in the industry. * Opportunities for career growth and development, including training and education programs. * A collaborative and inclusive work environment that encourages authenticity and fosters a sense of belonging.

Our Culture

At blithequark, we're committed to creating a culture that's inclusive, diverse, and empowering. We believe that everyone deserves to feel valued, connected, and empowered to reach their potential and contribute their best. Our culture is built on the following values: * Empowerment: We empower our employees to share their ideas freely, learn, grow, and thrive in a collaborative and inclusive environment. * Inclusion: We celebrate our employees' differences and foster a sense of belonging. * Authenticity: We encourage authenticity and foster a culture that's true to who we are. * Collaboration: We work together to achieve our goals and make a positive impact in the world.

How to Apply

If you're a customer-centric professional with a passion for delivering exceptional experiences, we invite you to apply for this exciting opportunity. Please visit our website to learn more about our application process and to submit your application. We can't wait to hear from you!

Thank you for considering a career with blithequark! We look forward to hearing from you.

Apply for this job