Experienced Student Success Coach - Remote Customer Service Representative | Work From Home | Empowering Students to Achieve Academic Excellence with blithequark

Join the blithequark Team: Inspiring Students to Reach Their Full Potential

Imagine a career where your success is measured by the progress of those you serve: aspiring college students. At blithequark, we are committed to making a difference, one amazing student at a time. We invite you to join our team as a Student Success Coach, where you will have the opportunity to inspire others to realize their academic potential, reach their educational goals, and make the most of their abilities.

About the Role

As a Student Success Coach at blithequark, you will play a vital role in supporting students throughout their education program. You will work with each student to challenge, motivate, support, and encourage them to do more than they may have thought possible. This is a unique opportunity to make a positive impact on students' lives and help them achieve their academic goals.

Key Responsibilities:

• Support enrollment, student development, and retention services while ensuring a quality learning experience.
• Manage a group of assigned students and coach each through their degree program, through proactive and timely outreach.
• Encourage and support students through daily and weekly outreach as they work to develop skills and knowledge for academic success.
• Provide a trusted environment where students can share their thoughts, aspirations, concerns, and interests.
• Offer and teach students how to use resources to help maximize the success of each student.
• Become a certified resume reviewer to provide resume and career development support.
• Be a liaison for students, enabling them to connect with various departments.

What We Are Looking For

To be successful as a Student Success Coach at blithequark, you will need:

Essential Qualifications:

• Bachelor's degree from an accredited institution of higher learning accredited by an agency recognized by the U.S. Department of Education (or international equivalent).
• Two or more years of experience in academic/admissions support, customer service, human resources, and/or counseling.
• Knowledge of academic policies and procedures.
• Ability to learn technical skills quickly.
• Excellent communication/listening skills, including a pleasant phone manner.
• Strong customer support focus and attention to details.

Preferred Qualifications:

• Experience working in a higher education setting.
• Certification in resume writing or career coaching.
• Familiarity with learning management systems and educational technology.

Skills and Competencies

To excel in this role, you will need:

• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical skills.
• Ability to work in a fast-paced environment and prioritize multiple tasks.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As a Student Success Coach, you will have opportunities to:

• Become a certified resume reviewer through paid certification by PARWCC (Professional Association of Resume Writers and Career Coaches).
• Develop your coaching and mentoring skills through ongoing training and support.
• Advance in your career with opportunities for promotion and professional growth.

Work Environment and Company Culture

At blithequark, we value our employees and strive to create a positive and supportive work environment. As a remote employee, you will have the flexibility to work from home and enjoy:

• A competitive salary range between $23 and $24 per hour.
• Paid time off and comprehensive benefits, including medical, pharmaceutical, dental, and vision benefits.
• Health savings and flexible spending accounts.
• 401(k) Savings Plan and Life and Disability Insurance.
• Additional benefits, including an Employee Assistance Program, prenatal and adoption assistance, and other voluntary benefits to select from.

Why Join blithequark?

At blithequark, we are passionate about making a difference in the lives of our students. By joining our team as a Student Success Coach, you will have the opportunity to:

• Make a positive impact on students' lives and help them achieve their academic goals.
• Work in a dynamic and supportive environment with a team of dedicated professionals.
• Develop your skills and advance in your career.
• Enjoy a competitive salary and comprehensive benefits package.

How to Apply

If you are passionate about education and making a difference in the lives of students, we encourage you to apply for this exciting opportunity as a Student Success Coach at blithequark. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!