**Experienced Licensed Insurance Customer Service Representative – Remote Opportunity with blithequark**
Are you a customer service professional looking for a new challenge in the insurance industry? Do you have a passion for delivering exceptional service and making a meaningful impact in the lives of others? Look no further than blithequark, a leading provider of innovative solutions in the insurance sector. We are seeking an experienced Licensed Insurance Customer Service Representative to join our dynamic team and contribute to our mission of providing world-class customer service.
**About blithequark**
blithequark is a forward-thinking company that is dedicated to revolutionizing the insurance industry through innovative solutions and exceptional customer service. Our team of experts is passionate about delivering results-driven solutions that meet the evolving needs of our customers. We believe in fostering a positive and supportive work environment that encourages collaboration, creativity, and growth. At blithequark, we are committed to creating a workplace culture that values diversity, inclusivity, and employee satisfaction.
**Job Summary**
As a Licensed Insurance Customer Service Representative at blithequark, you will play a critical role in handling customer inquiries and providing effective solutions to various questions, issues, and concerns. Your primary responsibilities will include connecting with customers over the phone to assist them with filing claims, setting up vehicle repairs, and communicating with medical providers and law offices. You will work in a collaborative and engaging environment where no two days are the same, allowing you to grow and discover your potential.
**Key Responsibilities**
* Connect with customers via phone to file and document claims for accidents
* Assist customers with vehicle repairs and rental car arrangements
* Communicate with medical providers, law offices, and insurance providers
* Resolve and de-escalate customer issues calmly
* Escalate interactions when necessary and appropriate
* Track all call-related information for auditing and reporting purposes
**Essential Qualifications**
* Active Adjuster Insurance License
* 6 months of customer service experience preferred
* Proficient typing skills (minimum 25 wpm)
* Familiarity with desktop computer systems and Windows operating systems
* Strong oral and written communication skills
* Excellent logical problem-solving and organizational skills
**Preferred Qualifications**
* Experience working in a remote or virtual team environment
* High School Graduate or GED
* Clean and quiet workspace for remote work
**Education Requirements**
* High School Graduate or GED
**Experience Requirements**
* 6 months of customer service experience preferred
**Why work at blithequark?**
Working at blithequark offers a unique opportunity to grow and develop your skills in a dynamic and supportive environment. Our company culture values diversity, inclusivity, and employee satisfaction, and we offer a comprehensive benefits package designed to support your overall well-being and job satisfaction. Some of the benefits of working at blithequark include:
* Paid Training
* Competitive Wages
* Full Benefits package including Medical, Dental, Vision, and 401k
* Paid Time Off
* Employee wellness and engagement programs
* Work-from-home flexibility
**Career Growth and Development Opportunities**
blithequark offers significant career advancement opportunities, promoting from within and encouraging continuous growth and skill development. Our work environment encourages collaboration, creativity, and innovation, and we believe in fostering a positive and supportive workplace culture that values diversity and inclusivity.
**Work Environment and Culture**
blithequark fosters a positive and supportive workplace culture that emphasizes the importance of employee happiness, health, and work-life balance. We are committed to creating an inclusive environment where diversity is celebrated and every employee feels valued. Our work environment is dynamic and engaging, with opportunities for growth and development.
**Compensation and Benefits**
blithequark provides competitive compensation along with a comprehensive benefits package designed to support employees' overall well-being and job satisfaction. Our benefits package includes:
* Paid Training
* Competitive Wages
* Full Benefits package including Medical, Dental, Vision, and 401k
* Paid Time Off
* Employee wellness and engagement programs
* Work-from-home flexibility
**Why you should apply for this position today**
By joining blithequark as a Licensed Insurance Customer Service Representative, you will have the opportunity to make a meaningful impact while working in a dynamic environment. Your contributions will help streamline customer service processes in a company that values innovation and employee satisfaction. Don't miss out on this exciting opportunity to grow and develop your skills in a supportive and inclusive environment.
**How to Apply**
If you are a motivated and customer-focused individual looking for a new challenge in the insurance industry, we encourage you to apply for this position today. Please submit your application through our website, and we will review your qualifications and experience. We look forward to hearing from you!
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