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Experienced Principal Technical Consultant - Transforming Communications and Technology with AT&T

Remote, USA Full-time Posted 2025-11-03

Join the Ranks of Trailblazing Industry Leaders at AT&T

AT&T is on a mission to reimagine the communications and technologies that connect the world. As a global leader in the industry, we're committed to delivering innovative and reliable technology solutions that power differentiated, simplified customer experiences. We're looking for bold and fearless individuals to join our team and help us redefine connectivity and transform how the world shares stories and experiences that matter.

About the Role: Principal Technical Consultant

As a Principal Technical Consultant with AT&T, you'll be part of our Consumer Technology experience team, providing technical sales support to ensure successful customer integration and implementation of our established company products. You'll collaborate with our sales team to contribute to unit sales plans through a diverse scope of pre-sales and post-sales technical consulting activities, requiring highly complex and diverse solutions.

Key Roles and Responsibilities

  • Consult on complex technical issues during joint sales calls with the sales team, providing expert guidance and support to drive successful customer outcomes.
  • Sell and support highly complex company products and systems, working closely with customers to understand their needs and deliver tailored solutions.
  • Analyze complex problems and solutions, reviewing identifiable factors to provide expert technical expertise in sales presentations, product demonstrations, and installation and maintenance of company products.
  • Answer customer inquiries concerning system software and applications, providing software development and consultation to prospective users for complex solutions.
  • Develop and deliver complex systems/applications solutions to customers' business, information, technical, and educational needs, demonstrating a deep understanding of our products and services.
  • Analyze practices, procedures, and data to determine answers to technical issues, creating recommendations and implementing new methods, techniques, and/or procedures for complex solutions with diverse scope.
  • Build mini-applications based on customer requirements to demonstrate feasibility, often requiring rapid prototyping and a deep understanding of functional/process areas.
  • Lead the development of bid and pricing strategies in conjunction with ICB pricing and product management, identifying, developing, and delivering initial contract documents for Network Sourcing deals.
  • Work with Executive Negotiators to close Network Sourcing deals, leading and taking ownership in negotiating SOW, SLA, and pricing documents.
  • Act as Executive escalation for deal-specific and business issues, providing expert guidance and support to drive successful outcomes.

Essential Qualifications

To succeed in this role, you'll need:

  • A Bachelor's degree in Arts or Science, or an equivalent combination of education and experience.
  • 7-10 years of experience in engineering or sales, with a strong track record of delivering complex technical solutions.
  • A deep understanding of technical concepts and a proven ability to analyze complex problems and develop effective solutions.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, sales teams, and other stakeholders.

Preferred Qualifications

While not essential, the following qualifications will give you a competitive edge:

  • A strong background in software development, with experience working with complex systems and applications.
  • Experience working in a sales or technical sales capacity, with a proven track record of driving successful customer outcomes.
  • A deep understanding of AT&T's products and services, with the ability to develop and deliver complex solutions that meet customer needs.

Skills and Competencies

To succeed as a Principal Technical Consultant with AT&T, you'll need:

  • Strong technical skills, with a deep understanding of complex technical concepts and the ability to analyze and solve complex problems.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, sales teams, and other stakeholders.
  • A customer-centric approach, with a strong focus on delivering tailored solutions that meet customer needs.
  • A collaborative mindset, with the ability to work effectively with cross-functional teams to drive successful outcomes.
  • A strong business acumen, with the ability to understand the commercial implications of technical decisions and drive business growth.

Career Growth Opportunities and Learning Benefits

At AT&T, we're committed to helping our employees grow and develop their skills. As a Principal Technical Consultant, you'll have access to:

  • Ongoing training and development opportunities, with a focus on building technical and business skills.
  • A collaborative and supportive work environment, with opportunities to work with cross-functional teams and learn from industry experts.
  • A clear career path, with opportunities for advancement and growth within the company.

Work Environment and Company Culture

At AT&T, we're proud of our company culture and the work environment we provide for our employees. As a Principal Technical Consultant, you'll be part of a dynamic and supportive team, with:

  • A remote working arrangement, with flexibility to work from anywhere.
  • A collaborative and inclusive work environment, with opportunities to work with cross-functional teams and contribute to company-sponsored initiatives.
  • A range of employee benefits and perks, including medical, dental, and vision coverage, 401(k) plan, tuition reimbursement program, and more.

Compensation and Benefits

As a Principal Technical Consultant with AT&T, you'll be rewarded with a competitive salary, ranging from $174,100 to $261,100, depending on your geography, experience, expertise, and education/training. You'll also have access to a range of benefits and perks, including:

  • Medical, dental, and vision coverage.
  • 401(k) plan.
  • Tuition reimbursement program.
  • Paid Time Off and Holidays.
  • Paid Parental Leave and Paid Caregiver Leave.
  • Adoption Reimbursement.
  • Disability Benefits.
  • Life and Accidental Death Insurance.
  • Supplemental benefit programs.
  • Employee Assistance Programs (EAP).
  • Extensive employee wellness programs.
  • Employee discounts on AT&T products and services.

Join the AT&T Team and Make a Difference

If you're a talented and experienced technical professional looking to make a difference in the world, we want to hear from you. Join our team as a Principal Technical Consultant and be part of a dynamic and supportive community that's shaping the future of communications and technology.

Apply today and take the first step towards a rewarding and challenging career with AT&T.

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