Dir, Digital Platforms Agency

About the position Responsibilities • Lead an innovative and collaborative team to produce exceptional digital products that enhance the customer experience. • Develop an effective leadership team and assist them with developing their direct reports to drive a high performance culture. • Lead development of new products, technologies, and initiatives. • Review selections on bids for contracted projects, and provide recommendations as necessary. • Oversee capital budget process and execute approved budget plan. • Lead and participate in succession planning. • Responsible for the quality and performance of all software solutions created. • Develop an organization that supports outcome delivery, resolving technical debt, responding to production issues, improving quality, and investing in speed and team autonomy. • Align team to departmental defaults such as instrumentation, universal design, brand and experience consistency as well as advocate for deviations from defaults where beneficial to the team. • Build, maintain, and iteratively improve the cross-functional and lean team with a diverse set of roles that is designed to efficiently deliver outcomes. • Develop processes for cross-functional skills development within team. • Uphold team operating rhythm to enable data-driven iterative improvement. • Ensure that the team is changing and iterating as a cohesive, inclusive unit. • Develop and operationalize a communication plan that ensures alignment with internal and external teams. • Create routine communications for executive consumption regarding roadmap delivery, platform/feature quality and team performance. Requirements • 8+ Technical and/or Product Management Experience • 8+ Experience Leading Complex Projects • 5+ Team (Direct Staff) Leadership • 2+ Budget Management • Bachelor's degree or equivalent experience • Advanced cognitive and communications skills • Advanced analytical skills • Effective problem resolution techniques, ability to find solutions • Advanced business acumen and sense of urgency to achieve business results • Advanced customer focus, good communication skills and capable of balancing strategic initiatives with immediate business needs • Expert on product and outcome. Seeks learning opportunities and is not above any of the details • Understands where the customer and industry is going and how our products must adapt to meet those needs Nice-to-haves • Related industry experience - Cable, Telecommunications, Software/Online Services • Master's Degree Benefits • Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry. • Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company. • Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas. • Total Rewards: See all the ways we invest in you—at work and in life. Apply tot his job Apply To this Job