Experienced Entry-Level Pharmacy Technician – Remote Customer Service and Inventory Management

About Us

We are a dynamic and innovative team at Walgreens, dedicated to delivering exceptional customer experiences and providing top-notch healthcare services. As a leading pharmacy chain, we strive to make a positive impact in our communities, and we're looking for talented individuals to join our team. If you're passionate about delivering exceptional customer service, working in a fast-paced environment, and contributing to the growth and success of our organization, we encourage you to apply for this exciting opportunity.

Job Summary

We're seeking an experienced Entry-Level Pharmacy Technician to join our remote team. As a Pharmacy Technician, you will play a vital role in supporting our pharmacists and customers, ensuring seamless operations, and maintaining high-quality standards. This is an excellent opportunity for individuals who are eager to learn, grow, and develop their skills in a dynamic and supportive environment.

Key Responsibilities

• Utilize Walgreens solution information section strategies and rules to process new patient enrollment by entering information into the proper system.
• Handle patient medication demands within HIPAA guidelines and enter refill orders for processing.
• Investigate to obtain missing medication data, and decipher clinical shortenings (SIG codes).
• Settle all information passage-related exceptions.
• Operate automated hardware, sort prescriptions, progress stock through various workflow stages with an emphasis on quality control.
• Count and fill solutions, append names, pack, and ship.
• Clean and assist with maintaining hardware and keeping an efficient workspace.
• Settle Outsider Oddballs by evaluating, gathering data, making adjustments, and resubmitting for processing according to individual arrangement prerequisites.
• Provide assistance to Pharmacists, both those in the office and those at different locations.
• Identify and communicate issues to senior-level staff as necessary.

Essential Qualifications

To be successful in this role, you will need to possess the following essential qualifications:

• Fundamental level computer skills (e.g., start and close down computer, use mouse to point and click, start and close programs, switch between programs, save files, print reports, or access data online).
• Fundamental web search skills to include opening a program, composing in URLs in the right area, using a web search engine, bookmarking a website, exploring using back/forward/stop buttons, and completing forms online.
• Halfway level keyboarding skills (at least 25 WPM, typing by memory, arranging reports).
• Willing and able to perform tasks which include pushing, pulling, grasping, and lifting regardless of reasonable convenience.
• Willing and able to carry as much as 50 pounds regardless of reasonable convenience.
• Willing and able to work an adaptable shift.

Preferred Qualifications

While not required, the following preferred qualifications will make you a strong candidate for this role:

• At least one year of pharmacy professional experience in a retail, fulfillment, or call center environment.
• Experience providing customer service to internal and external clients, including meeting quality and efficiency guidelines for services.
• Required certification/enrollment as a Pharmacy Technician by state as conceded by the state Board of Pharmacy or widely recognized certification agency.
• Intermediate to advanced level keyboarding skills (at least 35 WPM, typing by memory, organizing reports).

Career Growth Opportunities and Learning Benefits

We offer a range of career growth opportunities and learning benefits to help you develop your skills and advance your career. As a Pharmacy Technician, you will have the chance to:

• Develop your skills in customer service, inventory management, and pharmacy operations.
• Work with a talented team of professionals who are passionate about delivering exceptional customer experiences.
• Participate in ongoing training and development programs to enhance your skills and knowledge.
• Take advantage of opportunities for career advancement and professional growth.

Work Environment and Company Culture

We pride ourselves on creating a positive and supportive work environment that fosters collaboration, innovation, and growth. As a Pharmacy Technician, you will have the opportunity to work in a dynamic and fast-paced environment, where you will be challenged to deliver exceptional customer experiences and contribute to the growth and success of our organization.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• A salary of $28/hour.
• A range of benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
• Opportunities for career advancement and professional growth.
• A dynamic and supportive work environment that fosters collaboration, innovation, and growth.

Conclusion

We're excited to hear from you! If you're passionate about delivering exceptional customer experiences, working in a fast-paced environment, and contributing to the growth and success of our organization, we encourage you to apply for this exciting opportunity. Don't miss out on the chance to join our dynamic team and start your career as a Pharmacy Technician today!