Experienced Remote Discord Moderator for 2025 Summer Programs - Girls Who Code Community Support and Online Learning Environment Management

Introduction to Girls Who Code and Our Mission

Girls Who Code is a non-profit organization dedicated to closing the gender gap in technology and engineering sectors. We believe that all girls have the interest and ability to code, and our mission is to educate, inspire, and equip high school girls and non-binary students with the skills and resources to pursue academics and careers in these fields. Our Summer Programs are designed to provide a unique and supportive online learning environment, where students can learn about Game Design, Cybersecurity, Web Design, Data Science, and AI, while building bravery and confidence.

Job Overview

We are seeking enthusiastic and experienced Discord Moderators to join our team for the 2025 Summer Programs. As a Discord Moderator, you will play a crucial role in supporting our students, teaching staff, and online community, ensuring that our Discord server is a safe, productive, and engaging space for all members. You will be responsible for moderating discussions, posting announcements and discussion starters, co-facilitating Community Events, and providing support to students and staff throughout the program.

Key Responsibilities

• Attend Discord Moderator pre-training in early June and co-facilitate the Discord training session for your program
• Support student onboarding to the GWC Discord server by manually verifying usernames and assigning student roles
• Set and maintain clear working hours, especially during the week before program launch and week 1 of the program
• Moderate and ensure a GWC Discord server with ~3-5k high school students members is a safe and productive place for all members to participate
• Support community building in the Discord server by posting engaging questions, updates, and responding to questions and student posts
• Communicate regularly and meet with your manager weekly to review feedback, share server notes/observations, and plan for next steps
• Collaborate with other Discord Moderators and teaching staff in the server channels and reach out to troubleshoot any issues that may arise
• Act as a representative of Girls Who Code in Discord, always acting with maturity and appropriate discretion when interacting with students, other teaching staff, family members/guardians, and partner contacts
• Understand and follow all escalation procedures for any student issues that arise in the server during the program
• Provide feedback and suggest solutions to problems or challenges that may arise for students or teaching staff as they relate to Discord during the program
• Co-facilitate Discord Community Events throughout the program
• Assist with data collection at the end of the program to inform future iterations

Essential Qualifications

• Must be at least a rising senior in college (or equivalent level of experience) at the start of the program
• Must be able to commit to working up to 20 hours per week during each week of the program and be able to attend virtual training prior to the program's start date
• Passion for building a supportive online community for young people
• Prior experience moderating online communities (Discord, Twitch, etc.) or comparable, transferable experience
• Experience and comfort with using Discord features and functionality
• Must be coachable and model a growth mindset, willing to provide, accept, and implement feedback about their performance
• Strong time management, organizational, and communication skills
• Believe that all girls can code!

Preferred Qualifications

• Prior experience with Girls Who Code programs
• Experience with at least one programming language (HTML, CSS, JavaScript, and Python)
• Previous teaching, tutoring, or mentoring experience, especially in computer science
• Experience facilitating and discussing various computer science topics
• Experience within academically and culturally diverse classroom communities

Skills and Competencies

To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively with students, teaching staff, and other moderators. You should be highly organized, able to prioritize tasks, and manage your time efficiently. A strong understanding of online community management and moderation principles is essential, as well as the ability to think critically and make sound judgments in a fast-paced environment.

Career Growth Opportunities and Learning Benefits

As a Discord Moderator with Girls Who Code, you will have the opportunity to develop your skills and experience in online community management, moderation, and education. You will be part of a dynamic and supportive team, working together to create a positive and inclusive online learning environment. You will also have access to training and professional development opportunities, to help you grow and succeed in your role.

Work Environment and Company Culture

Girls Who Code is committed to building a truly diverse and inclusive organization, with a focus on valuing, serving, and understanding our target constituents. We believe in creating a positive and supportive work environment, where everyone feels valued, respected, and empowered to contribute. As a remote worker, you will be part of a distributed team, working collaboratively with colleagues across the country.

Compensation, Perks, and Benefits

We offer a competitive salary and benefits package, including paid training and prep time, and opportunities for professional development and growth. As a remote worker, you will have the flexibility to work from home, with the ability to create your own schedule and work environment.

Conclusion

If you are passionate about building a supportive online community for young people, and have experience in online community management and moderation, we encourage you to apply for this exciting role. As a Discord Moderator with Girls Who Code, you will have the opportunity to make a positive impact on the lives of high school girls and non-binary students, and be part of a dynamic and supportive team. Don't miss out on this opportunity to join our team and help us create a more inclusive and diverse tech industry. Apply now!