Medical Assistant- Evernorth- West Palm, FL
About the position
Responsibilities
• Greet and check in patients by verifying coverage and eligibility and completing appropriate paperwork.
• Obtain patient history and take vital signs.
• Assist with coordination of care and administer medications.
• Prepare examination rooms and clean/sterilize instruments per protocol.
• Answer telephone calls in compliance with departmental procedures and route calls appropriately.
• Schedule appointments and verify membership according to various benefit coverage.
• Review preprinted instruction sheets with patients.
• Attend department staff meetings and in-service programs.
• Cross-train to new procedures and departments.
• Assist in orienting new employees and temporary staff to job responsibilities.
Requirements
• Graduate of an approved Medical Assistant program or on-the-job training with the ability to obtain CCMA certification.
• Current Basic Cardiac Life Support (BCLS) certification required.
• At least 1 year of front and back office experience.
• Phlebotomy skills are required.
• Solid computer skills, including experience with Electronic Health Records (EHR).
• Excellent customer service skills are required.
• Team-oriented with strong time management skills.
• Responsible and reliable with the ability to work clinic hours and locations.
Nice-to-haves
• CMA or RMA Certification.
• Customer-centric focus.
• Dynamic personality.
Benefits
• Full-time employment with opportunities for growth and development.
• Supportive work environment with a focus on teamwork.
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