Experienced Field Auto Adjuster – Remote Work Opportunity in Sarasota, FL, Utilizing Advanced Technology for Efficient Claims Handling and Customer Service Excellence

Introduction to Allstate and the Role

Allstate, a leading insurance company, has been protecting families and their belongings from life's uncertainties for over 90 years. With a strong commitment to innovation and customer satisfaction, we are seeking an experienced Field Auto Adjuster to join our team in Sarasota, FL. As a Field Auto Adjuster, you will play a crucial role in our auto claims handling process, utilizing your expertise to assess and finalize estimates, while providing exceptional customer service.

Job Overview

In this dynamic and engaging role, you will be responsible for writing estimates directly at customer homes, repair shops, or tow yards. Your job will involve a variety of customer and shop interactions, including face-to-face, virtual, and written communication. With a diverse range of workstreams, including repairable estimates, total loss assessments, and virtual inspections, you will enjoy a challenging and rewarding work environment.

Key Responsibilities

• The Customer Service Expert: You will live into Allstate's Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each casualty claim.
• The Investigator: You will confidently and independently investigate casualty claims by performing detailed reviews of damage and interpreting policies to determine coverage.
• The Effective Communicator: You will use phone, emails, and sometimes even video chat with customers to help them through a fast, fair, and easy claims process.
• The Negotiator: You will evaluate and negotiate claims settlements with customers, vendors, third-party carriers, and claimants, in accordance with all legal and business standard methodologies.
• The Problem Solver: You will utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.
• The Recorder: You will protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on.

Work Location and Company Car

This position is a field-based role, and to be eligible, you must be located in Sarasota, FL. You may be required to use your personal vehicle until company car guidelines are met, and we offer mileage reimbursements for personal vehicle usage during work. Additionally, this role may qualify for a company car based on our Company Car Guidelines, which are determined by annual work mileage for this location.

Preferred Qualifications

• 18 months+ experience in auto collision estimating using CCC or Mitchell
• High School Diploma or a GED
• Proficient written and verbal communication skills to effectively interact with customers
• Strong attention to detail and ability to write precise and comprehensive estimates
• Comfortable with utilizing technology and various platforms for claims processing
• Excellent time management and organizational skills to manage multiple assignments effectively
• Valid driver's license and willingness to travel as part of the job requirements

Licensing Requirement

As a condition of employment, you may be expected to obtain an adjuster's license in multiple markets. All required licenses will need to be obtained within 60 days of hire, and you must maintain all licensing required for your role, including any continuing education and/or other state-affiliated requirements for licensing renewal.

Benefits and Compensation

We offer a comprehensive total rewards package that includes pay, benefits, and programs to help you balance work with the rest of your life. Our benefits include:

• Competitive salary based on experience and qualifications
• Medical, dental, and vision coverage
• Allstate pension plan and 401(k) savings plan
• Ayco financial coaching
• Spring Health mental and emotional wellbeing resources
• Paid parental leave
• Adoption reimbursement
• Paid time off
• Tuition reimbursement
• Wellness incentives

Compensation offered for this role is $52,260.00 - 92,790.00 annually and is based on experience and qualifications. We also offer a sign-on bonus of $1,000 if you have an active appraiser license or active adjuster license in TX, FL, or your resident state.

Career Growth Opportunities and Learning Benefits

At Allstate, we are committed to helping our employees grow and develop in their careers. We offer a range of training and development programs, including on-the-job training, mentorship, and formal education opportunities. Our goal is to help you build a long-term career with us, and we are committed to providing the support and resources you need to succeed.

Work Environment and Company Culture

We believe in fostering a positive and inclusive work environment that values diversity, equity, and inclusion. Our company culture is built on a foundation of respect, empathy, and open communication, and we are committed to creating a workplace where everyone feels valued, supported, and empowered to succeed. We are proud to be an equal opportunity employer and welcome applications from diverse candidates.

Conclusion

If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Field Auto Adjuster with Allstate, you will have the chance to make a real difference in the lives of our customers, while building a rewarding and challenging career. Don't miss out on this opportunity to join our team and take your career to the next level. Apply today!