**Experienced Student Services Specialist – Academic Support and Retention**

The University of Wisconsin-La Crosse is seeking an experienced and dedicated Student Services Specialist to join our team in the Division of Diversity and Inclusion. As a key member of our Student Support Services (SSS) team, you will play a vital role in supporting the academic success and retention of our students, particularly those from underrepresented populations. If you are passionate about creating inclusive and supportive environments, and have a strong commitment to student success, we encourage you to apply for this exciting opportunity. **About the University of Wisconsin-La Crosse** The University of Wisconsin-La Crosse is a regional academic and cultural center that prepares students to take their place in a constantly changing world community. With a student population of roughly 10,500, we offer 91 undergraduate programs, 21 graduate programs, and 2 doctoral programs through our three colleges: the College of Arts, Social Sciences, and Humanities, the College of Business Administration, and the College of Science and Health, as well as the School of Education. Our campus is located in southwestern Wisconsin, nestled in a residential area of the City of La Crosse, and is famous for its exceptional natural beauty. **About the Division of Diversity and Inclusion** The primary role of the Division of Diversity and Inclusion is to ensure that diversity, in its many forms, is understood, respected, and valued. We advocate for access, equity, and inclusion while encouraging critical dialogue, thinking, and meaningful educational interactions on campus and in the community. Our division includes the following departments: ACCESS Center, Office of Equity and Affirmative Action/Youth Minors, Center for Transformative Justice (CTJ), McNair Scholars, Multicultural Student Services, Pride Center, Office of Title IX and Compliance, and Student Support Services. **Job Summary** The Student Services Specialist will work closely with the Director of Student Support Services to support the development, implementation, promotion, and evaluation of SSS programming and initiatives. This position will assist in evaluating program effectiveness and provide recommendations for improvement. The Specialist will also provide support for the supervision, coordination, and support of the SSS program's tutoring services, including helping to coordinate all tutor hiring, training, evaluation, and supervision. Additionally, the Specialist will provide writing skills assessments for students, writing instruction, and writing tutoring to SSS participants both individually and in small group settings. **Key Responsibilities** * Assist in the development, implementation, promotion, and evaluation of SSS programming and initiatives * Evaluate program effectiveness and provide recommendations for improvement * Provide support for the supervision, coordination, and support of the SSS program's tutoring services * Help coordinate all tutor hiring, training, evaluation, and supervision * Provide writing skills assessments for students, writing instruction, and writing tutoring to SSS participants * Work with students to identify and address academic and personal barriers to success * Develop and implement strategies to support student retention and success * Collaborate with other departments and units to support student success and retention * Participate in professional development opportunities to enhance skills and knowledge **Essential Qualifications** * Bachelor's or Master's degree in English, English Education, or a related field * Experience in instructing and/or tutoring students * Strong communication and interpersonal skills * Ability to work effectively with diverse populations * Strong organizational and time management skills * Ability to work independently and as part of a team **Preferred Qualifications** * Master's degree in English, English Education, or a related field * Minimum 2 years of experience in instructing and/or tutoring at the post-secondary level * Knowledge or experience working in TRIO * Knowledge or experience with at-risk populations * Familiarity with retention issues * Computer literacy * Additional training and study **Skills and Competencies** * Strong analytical and problem-solving skills * Ability to work effectively in a fast-paced environment * Strong attention to detail and organizational skills * Ability to communicate effectively with students, faculty, and staff * Strong interpersonal and teamwork skills * Ability to adapt to changing priorities and deadlines * Strong commitment to student success and retention **Career Growth Opportunities and Learning Benefits** The University of Wisconsin-La Crosse offers a range of career growth opportunities and learning benefits, including: * Professional development opportunities to enhance skills and knowledge * Opportunities for advancement and career growth * Collaborative and supportive work environment * Access to a range of training and development programs * Opportunities to work with diverse populations and develop cultural competence **Work Environment and Company Culture** The University of Wisconsin-La Crosse is a dynamic and inclusive work environment that values diversity, equity, and inclusion. We are committed to creating a workplace culture that is welcoming and supportive of all employees. Our campus is located in a beautiful and scenic area, with opportunities for outdoor recreation and community engagement. **Compensation, Perks, and Benefits** The University of Wisconsin-La Crosse offers a competitive salary and benefits package, including: * Excellent flexible health insurance with low co-pays and good coverage * Paid holidays and sick days * Sick leave may be converted at retirement to pay for health insurance post-work at UWL * After 5 years of employment, you become vested in our retirement system, which ensures income post-career * Benefits at UWL are highly competitive with local industry and some of the strongest in state and nation **How to Apply** If you are passionate about creating inclusive and supportive environments, and have a strong commitment to student success, we encourage you to apply for this exciting opportunity. To apply, please submit your application materials, including a cover letter, resume, and contact information for three professional references, through our online application system. **Application Deadline** The application deadline is [insert date]. We will begin reviewing applications on [insert date] and will continue to accept applications until the position is filled. **Contact Information** If you have questions regarding this recruitment or would like to discuss this opportunity further, please contact Luke Fannin, Office of Human Resources, at [insert contact information]. **Equal Opportunity Employer** The University of Wisconsin-La Crosse is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. We strongly encourage women, minorities, people with disabilities, and veterans to apply. UWL, in compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status. **Confidentiality of Applicant Materials** UWL is a state agency and subject to Wisconsin's Open Records Law. UWL will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request. **CBC & Reference Check Policy** All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment. Apply for this job