Remote Senior Merchandising & E‑Commerce Coordination Specialist – Brand Activation, Vendor Management, and Shopify Product Operations

Why Join workwarp? – A Visionary Leader in Digital Commerce

workwarp is more than just a remote‑first company; it is a catalyst for brands seeking to thrive in an ever‑evolving e‑commerce landscape. With a portfolio that includes the beloved Best Friends brand, we blend data‑driven strategy, creative merchandising, and cutting‑edge technology to deliver unforgettable online experiences. Our culture celebrates curiosity, autonomy, and collaboration, empowering every team member to shape the future of digital retail. As part of workwarp, you will join a global network of innovators who are passionate about turning product ideas into market‑winning stories while enjoying the flexibility of a fully remote work environment.

Position Overview – Remote Senior Merchandising & E‑Commerce Coordination Specialist

We are seeking a seasoned professional who can serve as the linchpin between product development, vendor relations, and our Shopify‑powered storefronts. In this role, you will spearhead the end‑to‑end merchandising process, drive brand visibility, and orchestrate the seamless launch of new SKUs. Your expertise will be vital to amplifying Best Friends’s online presence, increasing conversion rates, and ultimately delivering measurable revenue growth.

Key Responsibilities – What You’ll Own Every Day

• Strategic Merchandise Planning: Conduct market research, analyze consumer feedback, and translate trends into actionable product assortments that align with brand objectives.
• Vendor & Partner Coordination: Serve as the primary point of contact for external merchandising vendors, negotiating timelines, quality standards, and delivery logistics.
• Shopify Product Management: Create and configure new SKUs, set up product styles, manage inventory levels, and ensure accurate product descriptions, pricing, and metadata across all digital touchpoints.
• Creative Asset Production: Collaborate with staff photographers and freelance visual artists to capture high‑resolution images, lifestyle shots, and marketing collateral for both web and print applications.
• Influencer & Community Network Development: Build and nurture relationships with internal champions and volunteer influencers, sourcing authentic user‑generated content to enrich product listings and social media feeds.
• Data‑Driven Performance Analysis: Leverage Google Analytics, Shopify reports, and internal dashboards to evaluate campaign effectiveness, identify growth opportunities, and recommend optimization tactics.
• Project Management & Cross‑Functional Alignment: Lead multi‑disciplinary initiatives, coordinate with marketing, design, fulfillment, and IT teams, and ensure all milestones are met on schedule.
• Continuous Process Improvement: Identify bottlene‑points in the merchandising workflow, propose automation solutions, and champion best practices that enhance operational efficiency.

Essential Qualifications – The Foundations of Your Success

• Minimum 5 years of hands‑on experience in product development, merchandising, or e‑commerce operations, preferably within a consumer‑facing brand.
• Demonstrated expertise with Shopify – product setup, theme customization, app integrations, and order management.
• Strong grasp of retail trends, consumer behavior analytics, and visual merchandising principles.
• Exceptional project management abilities, with a proven track record of delivering complex initiatives on time and within budget.
• Outstanding organizational skills, meticulous attention to detail, and an ability to juggle multiple priorities simultaneously.
• Creative mindset with excellent written and verbal communication skills, capable of crafting compelling product narratives.
• Comfortable working both independently and as a collaborative member of a remote team.
• Solid understanding of fundamental marketing concepts, including SEO, content strategy, and conversion optimization.
• Proficiency in Microsoft Office Suite, especially Excel for data analysis, and familiarity with project‑tracking tools such as Asana.
• Experience with photo‑editing software (e.g., Adobe Photoshop, Lightroom) or a willingness to quickly acquire these skills.

Preferred Add‑Ons – Standing Out From the Crowd

• Certification in Shopify Plus or related e‑commerce platforms.
• Hands‑on experience with A/B testing, email marketing platforms (e.g., Klaviyo, Mailchimp), and social media advertising tools.
• Background in data visualization tools like Tableau or Power BI.
• Prior involvement in influencer marketing campaigns or community‑driven content initiatives.
• Experience working in a fully remote, distributed organization with asynchronous communication practices.

Core Skills & Competencies – The DNA of an Effective Coordinator

• Analytical Acumen: Ability to interpret sales data, traffic metrics, and customer insights to inform merchandising decisions.
• Strategic Thinking: Vision to align product assortments with broader brand goals and market opportunities.
• Negotiation & Relationship Management: Skilled at building strong vendor partnerships and resolving conflicts gracefully.
• Creative Storytelling: Crafting product copy and visual narratives that resonate with target audiences.
• Technical Proficiency: Comfort navigating Shopify admin, integrating third‑party apps, and troubleshooting platform issues.
• Time Management: Prioritizing tasks, setting realistic deadlines, and keeping stakeholders informed.
• Adaptability: Thriving in a fast‑paced environment where priorities can shift based on market dynamics.

Career Growth & Learning Opportunities

At workwarp, your professional development is a priority. As a Remote Senior Merchandising & E‑Commerce Coordination Specialist, you will have access to:

• Mentorship Programs: Pairing with senior leaders in e‑commerce, marketing, and product strategy to accelerate skill acquisition.
• Continuous Education: Reimbursement for industry‑relevant certifications (e.g., Shopify Partner, Google Analytics).
• Cross‑Functional Projects: Opportunities to contribute to SEO initiatives, performance marketing, and supply‑chain optimization, broadening your expertise.
• Leadership Pathways: Clear advancement routes toward roles such as E‑Commerce Manager, Brand Director, or Head of Digital Commerce.
• Global Community: Virtual events, hackathons, and roundtables that connect you with peers across time zones, fostering a sense of belonging.

Work Environment & Culture – A Remote Experience That Feels Like Home

Our remote‑first philosophy is built on trust, transparency, and a commitment to work‑life harmony. You will enjoy:

• Flexible Scheduling: Design your workday to align with personal productivity peaks while meeting team objectives.
• Collaborative Technology Stack: Slack, Zoom, Miro, and Asana enable seamless communication and project tracking.
• Inclusive Culture: Regular virtual gatherings, diversity & inclusion initiatives, and employee resource groups celebrate the unique perspectives each team member brings.
• Health & Wellness Support: Access to mental‑health resources, virtual fitness classes, and ergonomic home‑office stipends.
• Recognition Programs: Quarterly awards, peer‑nominated accolades, and celebration of milestone achievements.

Compensation, Perks & Benefits – Investing in Your Success

While we keep our salary ranges competitive within the industry, the total rewards package includes:

• Base salary commensurate with experience and market benchmarks.
• Performance‑based bonuses tied to measurable e‑commerce KPIs.
• Comprehensive health, dental, and vision coverage.
• Retirement savings plan with employer matching.
• Paid time off, holidays, and a “mental health day” each quarter.
• Home‑office allowance for equipment, internet, and ergonomics.
• Professional development budget for courses, conferences, and certifications.
• Employee Assistance Program offering confidential counseling and legal advice.

How to Apply – Take the Next Step Toward an Exciting Remote Career

If you are ready to blend creativity, data, and strategic merchandising into a role that drives tangible business impact, we want to hear from you. Click the link below to submit your application, attach a tailored resume, and include a brief cover letter that showcases how your experience aligns with the responsibilities and culture at workwarp.

Become part of a team that turns products into stories, and stories into sales.