Experienced Remote Overnight Stocking Coach, Complex - Leadership and Development Opportunity with Walmart

Introduction to Walmart and Our Mission

At Walmart, we are driven by a clear mission: to help people save money so they can live better. This mission is the foundation upon which we build our decisions, from responsible sourcing and sustainability to the development of our retail, tech, merchandising, and finance sectors. As a Walmart associate, you will play a pivotal role in shaping the future of these industries, impacting the lives of millions of customers worldwide. Our commitment to diversity, inclusion, and equality means we value unique experiences, styles, identities, abilities, ideas, and opinions, ensuring that everyone has the opportunity to contribute and grow.

Job Overview: Experienced Remote Overnight Stocking Coach, Complex

We are seeking an experienced and skilled Overnight Stocking Coach, Complex, to join our innovative remote team. This role requires a diverse skill set, including leadership, communication, customer service, and financial management. As an Overnight Stocking Coach, Complex, you will lead and develop teams, drive financial performance, and ensure exceptional customer service standards. Your ability to model and demonstrate these standards, along with your capacity to introduce and lead change efforts, will be crucial to your success in this position.

Key Responsibilities

• Lead and develop teams effectively through teaching, training, and active listening, ensuring that all associates are equipped to meet business objectives.
• Tour stores and provide feedback (Tour-to-Teach) to enhance store operations, technology utilization, business initiatives, merchandising, and company direction.
• Communicate and collaborate with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction.
• Introduce and lead company change efforts, providing clear expectations and guidance to implement business solutions.
• Model and demonstrate exceptional customer service standards to store associates, following and demonstrating the One Best Way (OBW) service model.
• Manage and support customer service initiatives, ensuring customer needs, complaints, and issues are successfully resolved.
• Drive the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting expenses, and ensuring effective merchandise presentation and operational processes.
• Provide supervision and development opportunities for hourly associates, including hiring, training, mentoring, assigning duties, setting clear expectations, and providing associate recognition.
• Coordinate, complete, and oversee job-related activities and assignments, developing and maintaining relationships with key stakeholders and supporting plans and initiatives to meet customer and business needs.

Essential Qualifications

To be considered for this role, you must meet the following minimum qualifications:

• 2 years of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience.
• For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
• Associates must attend and successfully complete all job-required trainings and assessments.

Preferred Qualifications

While not required, the following qualifications are preferred:

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Career Growth Opportunities and Learning Benefits

At Walmart, we are committed to the growth and development of our associates. This role offers numerous opportunities for career advancement, skill development, and learning. Through our training programs, such as the Academy trainings and Open Door trainings, you will have the chance to enhance your skills and knowledge, preparing you for future leadership roles within the company.

Work Environment and Company Culture

Our remote work environment is designed to be innovative and collaborative, allowing you to work flexibly while maintaining connectivity with your team. Walmart's culture is built on inclusivity, diversity, and respect for all associates, regardless of their background, identity, or abilities. We believe that this diverse and inclusive environment is key to driving innovation and success.

Compensation, Perks, and Benefits

We offer a competitive salary for this role, reflecting your experience and qualifications. Additionally, you will be eligible for a range of benefits, including multiple health plan options, financial benefits such as 401(k) and stock purchase plans, education assistance, parental leave, paid time off, and more. These benefits are designed to support you and your family, ensuring that you can live better while contributing to the success of Walmart.

Conclusion and Call to Action

If you are a motivated and experienced professional looking for a challenging and rewarding role that offers the opportunity to make a real impact, we encourage you to apply for the Experienced Remote Overnight Stocking Coach, Complex position. With your leadership skills, customer service expertise, and ability to drive financial performance, you can play a vital role in shaping the future of retail and beyond. Submit your application today and take the first step towards an exciting and fulfilling career with Walmart.