**Experienced Patient Account Representative - Collections Specialist: Remote Opportunity for Career Advancement and Growth in Healthcare Services**

About Workwarp and This Opportunity

At Workwarp, we are dedicated to delivering exceptional healthcare services that prioritize patient satisfaction and well-being. As a leading provider in the industry, we strive to foster a supportive and collaborative work environment that encourages career growth and advancement. Our team is comprised of passionate professionals who share a common goal: to make a positive impact on the lives of our patients and customers. If you're a motivated and detail-oriented individual with a passion for collections and customer service, we invite you to join our dynamic team as a Patient Account Representative - Collections Specialist.

Why Consider This Job Opportunity?

We offer a unique chance to advance your career and grow within our organization. As a Patient Account Representative - Collections Specialist, you'll have the opportunity to work in a supportive and collaborative environment, where your contributions will directly impact the collections process and customer satisfaction. Our engaging work environment offers a variety of responsibilities in a dynamic healthcare setting, ensuring that your days are filled with purpose and challenge. Additionally, we offer a competitive pay and benefits package, recognizing the value that you bring to our team.

What to Expect: Job Responsibilities

As a Patient Account Representative - Collections Specialist, your primary responsibilities will include:

• Identifying and resolving routine outstanding claims under general supervision, ensuring that our patients receive timely and accurate billing and payment information.
• Generating and analyzing diverse reports to address general patient account issues, providing valuable insights that inform our collections strategy.
• Assisting in the resolution of outstanding payments from past due accounts, working closely with our customers and external vendors to resolve any issues or concerns.
• Ensuring timely receipt of claim payments and reconciling all necessary data, maintaining accurate records and ensuring compliance with regulatory requirements.
• Serving as a point of contact for customers and external vendors for inquiries and unresolved issues, providing exceptional customer service and support.

What Is Required: Essential Qualifications

To succeed in this role, you'll need to possess the following essential qualifications:

• High School Diploma or equivalent, demonstrating your ability to learn and adapt in a fast-paced environment.
• 1-2 years of related experience in a collections or healthcare environment, providing a solid foundation in collections principles and practices.
• General computer skills with knowledge of word processing, spreadsheet, and email applications, ensuring that you're proficient in using technology to manage patient accounts.
• Detail-oriented with strong analytical and organizational skills, allowing you to accurately analyze data and make informed decisions.
• Excellent oral and written communication skills to effectively interact with customers and management, providing clear and concise communication.

How to Stand Out: Preferred Qualifications

To take your career to the next level, consider possessing the following preferred qualifications:

• Experience in a healthcare or collections environment, providing a deeper understanding of the industry and its challenges.
• Familiarity with database maintenance and reporting tools, enabling you to analyze data and make informed decisions.
• Ability to mentor other staff as applicable, sharing your knowledge and expertise with colleagues.
• Strong interpersonal skills to work cohesively within a team, fostering a positive and supportive work environment.

Career Growth Opportunities and Learning Benefits

At Workwarp, we're committed to helping you grow and develop your career. As a Patient Account Representative - Collections Specialist, you'll have access to:

• Regular training and development opportunities, ensuring that you stay up-to-date with the latest industry trends and best practices.
• Mentorship and coaching from experienced colleagues, providing guidance and support as you navigate your role.
• , recognizing your hard work and dedication to our organization.