Experienced Remote Clinical Pharmacy Technician – Patient Medication Counseling and Adherence Specialist

Introduction to Healthfirst and Our Mission

Healthfirst is a leading healthcare organization dedicated to providing high-quality, patient-centered care to our members. We are committed to improving health outcomes, enhancing the patient experience, and reducing healthcare costs. Our team of dedicated professionals works tirelessly to ensure that our members receive the best possible care, and we are now seeking an experienced Remote Clinical Pharmacy Technician to join our team. As a Remote Clinical Pharmacy Technician, you will play a vital role in providing member medication counseling and assistance to minimize gaps in treatment, collaborating with various teams across Healthfirst and with our community partners of pharmacists and providers.

Role Overview

In this exciting role, you will serve as a Pharmacy Navigator, working closely with members to understand and eliminate barriers to medication therapy, achieve proper medication adherence, minimize gaps in therapy, and prevent medication-related adverse events. You will facilitate member access to medication(s) by obtaining refills, facilitating new prescriptions, setting up appointments, and documenting the care delivered. Your expertise and communication skills will be essential in partnering with Healthfirst Pharmacists, other internal and external partners, and community pharmacies to communicate a medication treatment plan and/or coordinate and integrate an MTM intervention within the broader healthcare management services.

Key Responsibilities

• Perform reviews of medication lists to identify potential barriers to medication therapy and develop strategies to overcome them
• Facilitate member access to medication(s) by obtaining refills, facilitating new prescriptions, setting up appointments, and documenting the care delivered
• Partner with Healthfirst Pharmacists and other internal and external partners to communicate a medication treatment plan and/or coordinate and integrate an MTM intervention
• Partner with community pharmacies to monitor and communicate member medication adherence
• Perform patient health assessments to collect information regarding patient medication profile and identify potential barriers to medication adherence
• Handle member and provider communications telephonically (in-person may be required in certain situations)
• Additional duties as necessary to support the team and ensure excellent patient care

Essential Qualifications

To be successful in this role, you will need:

• A High School Diploma or GED from an accredited institution
• Work experience requiring written and verbal communication that is clear, concise, grammatically correct, and professional
• Experience communicating with patients, providers, and pharmacists on medication and medication-related issues
• Either nationally certified Pharmacy Technician in good standing (i.e., PTCB, NHA) or registered or licensed Pharmacy Technician in good standing

Preferred Qualifications

While not required, the following qualifications are preferred:

• Bilingual skills
• Medication Therapy Management Certificate

Skills and Competencies

To excel in this role, you will need:

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Ability to maintain confidentiality and handle sensitive information
• Proficiency in electronic health records and other software applications
• Strong organizational and time management skills

Career Growth Opportunities and Learning Benefits

At Healthfirst, we are committed to the growth and development of our employees. As a Remote Clinical Pharmacy Technician, you will have access to:

• Ongoing training and education to enhance your skills and knowledge
• Opportunities for career advancement and professional growth
• A collaborative and supportive work environment
• Recognition and reward programs to acknowledge your contributions

Work Environment and Company Culture

Healthfirst is a dynamic and innovative organization that values diversity, equity, and inclusion. Our company culture is built on a foundation of:

• Respect and empathy for our members and each other
• A commitment to excellence and quality in everything we do
• A collaborative and team-oriented approach to healthcare
• A focus on continuous learning and improvement

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• A salary range of $47,403 - $62,400 (Greater New York City Area) or $41,101 - $60,320 (all other locations)
• A comprehensive benefits package, including medical, dental, and vision coverage
• Incentive and recognition programs
• Life insurance and 401k contributions
• Opportunities for professional growth and development

Conclusion

If you are a motivated and compassionate individual with a passion for healthcare, we encourage you to apply for this exciting opportunity. As a Remote Clinical Pharmacy Technician, you will play a vital role in improving the lives of our members and contributing to the success of our organization. Don't miss out on this chance to join our team and take your career to the next level. Apply now and start your journey with Healthfirst!

How to Apply

To apply for this role, please submit your application through our website. We look forward to hearing from you and exploring how you can contribute to our team.