**Experienced Remote Receptionist – Customer Service and Administrative Support for a Growing Social Security Disability Law Firm**

About Mindset Care, Inc. At Mindset Care, Inc., we're on a mission to revolutionize the way individuals and their caregivers navigate the complex process of applying for Social Security Disability benefits. Founded on a deep understanding of the challenges faced by those with mental illnesses, our team of dedicated Social Security Disability lawyers and representatives has helped thousands of people successfully obtain the support they deserve through the Social Security Administration. As a forward-thinking organization, we're committed to creating a better experience for our clients and community, and we're seeking an exceptional Remote Receptionist to join our team. As the first point of contact for our company, the Remote Receptionist will play a vital role in providing top-notch customer service, creating a positive experience for all claimants and visitors, and supporting the smooth operation of our administrative functions. If you're a highly organized, communicative, and empathetic individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. **Job Responsibilities:** As a Remote Receptionist with Mindset Care, Inc., you will be responsible for: * Greeting clients in a friendly and professional manner over the phone, setting the tone for a positive and supportive experience * Answering and directing incoming calls to the appropriate department or individual, ensuring that clients receive the assistance they need in a timely and efficient manner * Scheduling appointments and maintaining calendars, ensuring that our team is well-coordinated and prepared for client meetings * Assisting with administrative tasks such as data entry, filing, and other duties as needed, to support the smooth operation of our office * Providing general administrative support to various departments as needed, demonstrating flexibility and a willingness to adapt to changing priorities **Requirements:** To be successful in this role, you will need: * Proven experience as a receptionist or in a similar role, with a strong understanding of administrative procedures and protocols * Excellent verbal and written communication skills in both English and Spanish, with the ability to communicate effectively with clients and colleagues * Strong interpersonal skills and a friendly, approachable demeanor, with a passion for delivering exceptional customer service * Proficiency in Google Workspace, with experience using online tools and software to manage administrative tasks * Ability to multitask and prioritize tasks effectively, with a strong attention to detail and organizational skills * Reliable internet connection for remote work, with a dedicated workspace that meets our technical requirements * High school diploma or equivalent, with a strong commitment to ongoing learning and professional development **Preferred Qualifications:** While not required, the following qualifications would be highly desirable: * Experience working in a remote or virtual office environment, with a strong understanding of the unique challenges and opportunities presented by this type of work arrangement * Knowledge of virtual phone systems and online scheduling software, with experience using these tools to manage client communications and appointments * Familiarity with the Social Security Disability benefits process, with a strong understanding of the challenges faced by individuals and their caregivers **Schedule:** As a Remote Receptionist with Mindset Care, Inc., you will be expected to work 8 hours per day, 5 days a week, with a flexible schedule that meets the needs of our team and clients. **Benefits:** We offer a range of benefits and opportunities for growth and development, including: * Remote first policy, with the flexibility to work from anywhere and maintain a healthy work-life balance * Large responsibility from the start, with opportunities to take on new challenges and develop your skills and expertise * The ability to ascend within the company, with a clear career path and opportunities for advancement * A team of creative, transparent entrepreneurs driven to accomplish our mission, with a strong commitment to collaboration, innovation, and excellence **Don't Hesitate, Apply!** If you're a motivated and compassionate individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Don't worry if you don't meet every single requirement – we value a great attitude and a willingness to learn above all. Submit your application today and join our team of dedicated professionals who are making a difference in the lives of individuals and their caregivers. Apply To This Job Apply for this job