Patient Care Coordinator - Medical Assistant- Hybrid Remote- Frisco, TX
This a Full Remote job, the offer is available from: United States
Employer Industry: Healthcare Services
Why Consider This Job Opportunity
• Opportunity for career advancement and growth within the organization
• Fully onsite for the first 90 days, then eligible for a hybrid remote/onsite schedule
• Competitive benefits package, including medical, dental, and vision insurance
• 401K with employer match and Health Savings Account options
• Paid holidays and PTO
• Chance to make a positive impact on patient lives and community health
What To Expect (Job Responsibilities)
• Handle inbound and outbound communications with patients via phone, online chats, emails, and faxes
• Use pre-defined clinical protocols to obtain and document required clinical information
• Schedule appointments and query clinical information from the EMR (e-Clinical Works)
• Update medical history based on patient-provided information
• Meet performance and service level criteria while working collaboratively in a team environment
What Is Required (Qualifications)
• Active Medical Assistant certification (CMA, RMA, or equivalent)
• Experience with medical EMR systems
• Knowledge of and adherence to OSHA and HIPAA rules and regulations
• Strong interpersonal and communication skills to interact effectively with patients and team members
How To Stand Out (Preferred Qualifications)
• Previous experience in a primary care office setting
• Experience with Athena EMR
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