Experienced Virtual Customer Service and Sales Representative – Remote Benefits Consultation and Family Protection Planning

Welcome to blithequark

At blithequark, we are dedicated to providing supplemental benefits that help protect families beyond what their employer covers. We believe in the importance of family and understand that every family's needs are unique. That's why we're looking for a skilled and compassionate Virtual Customer Service/Sales Representative to join our team. As a representative, you will have the opportunity to make a real difference in the lives of our clients, helping them navigate the complexities of benefit planning and ensuring they have the protection they need.

About the Role

As a Virtual Customer Service/Sales Representative at blithequark, you will be responsible for consulting with families, explaining the options available, and helping them select the best plan to fit their needs. You will be working remotely, using Zoom meetings to connect with clients and provide personalized support. If you're a great communicator, ambitious, motivated, and organized, with a passion for helping others, we want to hear from you.

Key Responsibilities

• Reach out to individuals who have requested more information on the benefits we offer at blithequark, responding to their inquiries and providing personalized support
• Schedule Zoom meetings with these members, ensuring a convenient and comfortable experience for all clients
• Customize new benefit plans and adjust existing plans to fit the current needs of each client, taking into account their unique circumstances and requirements
• Establish and maintain relationships with existing and new clients, providing attentive customer service and administrative support as needed
• Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments, ensuring seamless and efficient processing
• Provide responsive and effective customer service, addressing client questions and concerns regarding their benefits in a timely and professional manner
• Ensure that all documentation is accurate and complete, performing any necessary updates on schedule and maintaining the highest standards of data integrity

Essential Qualifications

To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues alike. You should be highly organized, able to prioritize tasks and manage your time effectively, even in a remote work environment. A strong entrepreneurial spirit, combined with a commitment to teamwork and collaboration, is essential for success at blithequark.

Preferred Qualifications

• Previous experience in customer service, sales, or a related field, with a proven track record of success and a passion for helping others
• Strong knowledge of benefit planning and insurance products, or a willingness to learn and develop your skills in this area
• Excellent technical skills, including proficiency in Zoom and other remote meeting tools, as well as experience with CRM software and other administrative systems
• A strong work ethic and a commitment to achieving results, with a focus on providing exceptional customer service and support

Skills and Competencies

To excel in this role, you will need to possess a range of skills and competencies, including:

• Communication skills: The ability to communicate complex information in a clear and concise manner, both verbally and in writing
• Interpersonal skills: The ability to build strong relationships with clients and colleagues, providing empathetic and supportive service
• Organizational skills: The ability to prioritize tasks, manage your time effectively, and maintain accurate and complete documentation
• Technical skills: Proficiency in a range of software applications, including Zoom, CRM systems, and other administrative tools
• Entrepreneurial spirit: A strong desire to succeed, combined with a willingness to take initiative and think creatively

Career Growth and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As a Virtual Customer Service/Sales Representative, you will have access to a comprehensive paid training program, designed to help you develop the skills and knowledge you need to succeed in your role. You will also have opportunities for career advancement, as well as the chance to work with a talented and dedicated team of professionals who are passionate about making a difference in the lives of our clients.

Work Environment and Company Culture

At blithequark, we believe in creating a positive and supportive work environment, where our employees can thrive and grow. We offer a flexible work schedule, with the ability to work from home or in one of our office locations, depending on your needs and preferences. Our company culture is built on a foundation of respect, empathy, and teamwork, and we are committed to creating a workplace where everyone feels valued and supported.

Compensation, Perks, and Benefits

As a Virtual Customer Service/Sales Representative at blithequark, you will be eligible for a range of compensation, perks, and benefits, including:

• Medical, dental, vision, and hearing insurance, providing comprehensive coverage for you and your family
• Company stock options, offering the opportunity to share in the success of our organization
• A comprehensive paid training program, designed to help you develop the skills and knowledge you need to succeed
• Flexible work schedule, with the ability to work from home or in one of our office locations
• Weekly performance-based pay and bonuses, with average annual earnings of $65,000 to $68,500 in the first year

Conclusion

If you're a motivated and compassionate individual, with a passion for helping others and a desire to make a real difference in the lives of our clients, we want to hear from you. As a Virtual Customer Service/Sales Representative at blithequark, you will have the opportunity to work with a talented and dedicated team, providing exceptional service and support to our clients. With a comprehensive training program, flexible work schedule, and competitive compensation package, this is a unique and exciting opportunity to take your career to the next level. Apply now to join our team and start making a difference in the lives of our clients!