[Remote] Global Digital HR Experience Specialist
Note: The job is a remote job and is open to candidates in USA. Hitachi Energy is seeking a Global Digital HR Experience Specialist to enhance the employee experience across the Digital HR landscape. This role focuses on embedding a human-centered approach, overseeing employee journeys, and driving actionable insights to influence global stakeholders in Digital HR initiatives.
Responsibilities
• Oversee the design of end-to-end employee journeys (e.g., onboarding, learning, performance, mobility) across digital HR platforms in close partnership with COEs.
• Moments That Matter: Identify, design, and oversee critical touchpoints in the employee’s digital HR journey that significantly impact engagement and satisfaction in employee lifecycle.
• Ensure digital experiences are consistent, intuitive, and reflective of the company’s EVP and culture.
• Voice of the Employee Governance: Build and maintain governance frameworks for collecting and analyzing employee feedback on digital HR platforms through reference groups, surveys, focus groups, continuous listening, and pulse checks.
• Insight-Driven Recommendations: Translate insights into actionable improvements and business cases for investment. Drive the identified strategic recommendations in close partnership with global Digital HR CoE and Sector leads.
• Report experience impact to HR and leadership (e.g., adoption, productivity, engagement).
• Stakeholder Collaboration: Partner with cross-functional teams and stakeholders to ensure alignment and integration of people experience initiatives across the organization.
Skills
• Bachelor’s or Master’s degree in HR, Information Technology, or a related field.
• 3–5 years of experience in managing digital HR Platforms, employee experience, UX/UI, customer experience (CX), or web content management.
• Experience working with cross-functional teams (IT, design, HR, analytics, etc.).
• Working Knowledge of HR technology platforms especially Workday.
• Understanding of Design Thinking, Service Design and UX principles, digital accessibility standards (WCAG), and responsive design best practices.
• Ability to interpret and act on data insights to optimize digital experiences.
• Strong analytical skills with the ability to translate data into actionable insights and capability to use analytics tools.
• Familiarity with design tools such as Adobe XD, Figma, or Sketch and facilitation tools such as Miro, Mural etc.
• Familiarity with survey tools, listening platforms, and experience design methodologies.
• Strong human-centric mindset with the ability to translate employee needs into engaging digital experiences.
• Excellent communication, collaboration, and stakeholder management skills.
• Strong problem-solving and project management abilities; comfortable managing multiple priorities.
• Detail-oriented, creative, and passionate about improving the customer digital journey.
• Passion for creating inclusive, engaging, and meaningful employee experiences.
Company Overview
• Hitachi Energy is a renewable energy company that provides energy consulting services. It was founded in 1950, and is headquartered in Bengaluru, Karnataka, IND, with a workforce of 10001+ employees. Its website is http://www.hitachienergy.com/in/en.
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