**Experienced Full Stack Call Center Customer Service Representative (Work from Home) in Tennessee at blithequark**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in fast-paced environments where no two calls are ever the same? If so, we invite you to join blithequark's dynamic team as a Full Stack Call Center Customer Service Representative (Work from Home) in Tennessee. As a key member of our team, you'll be the voice of blithequark, creating meaningful connections with customers and redefining customer service from the comfort of your own home. **About blithequark** blithequark is a global leader in communications and technology, dedicated to empowering individuals and businesses to thrive in an ever-changing world. With a rich history of innovation and a commitment to excellence, we're shaping the future of connectivity and beyond. As a Work from Home (WFH) representative, you'll be part of a vibrant community that values flexibility, collaboration, and continuous learning. **Your Impact** As a Full Stack Call Center Customer Service Representative, you'll be the face of blithequark, handling customer service calls ranging from billing and payments to plan changes and upgrades. Your creative problem-solving skills will help you address complex customer questions and concerns, while navigating multiple tools and systems to update customer accounts and maintain records. Your goal will be to provide effective and timely resolutions for customers and deliver personalized recommendations for our latest products and services. Your consultative approach will help you meet monthly sales goals and ultimately deliver an outstanding customer experience. **A Day in the Life** * Instill confidence and loyalty in customers through thoughtful listening and utilizing your knowledge of blithequark's products and services to effectively service and retain customers. * Resolve complex customer issues virtually, using various tools and resources, along with quick access to engage with your manager or support team for assistance. * Simplify the explanation of customer bills, rate plans, and features of blithequark's products and services. * Perform basic troubleshooting on both products and services when issues arise. * Work a set schedule, including breaks, lunches, and scheduled open time to ensure availability to answer customer calls and provide exceptional service. **What You Can Look Forward To** * Competitive hourly rate: $15.54 - $17.36, with additional compensation up to $3,000 if all sales goals and performance expectations are met. * Opportunities to earn up to $72,114 per year, with top sellers achieving this level of success. * Amazing perks and benefits, including: + Medical/Dental/Vision coverage + 401(k) plan + Tuition reimbursement program + Paid Time off and holidays (with some exceptions) + Sick leave + Paid Parental Leave + Adoption Reimbursement + Disability Benefits (short term and long term) + Life and Accidental Death Insurance + Supplemental benefit programs: critical illness, accident hospital indemnity/group legal + Employee Assistance Programs (EAP) + Employee discounts up to 50% off on eligible blithequark mobility plans and accessories, blithequark internet (and fiber where available), and blithequark phone **What We're Looking For** * Call center or customer service experience. * Flexibility to work any schedule during hours of operation is essential. Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime may be required. **Work From Home Requirements** * Verified internet service (secure, reliable, and dedicated high-speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection). * blithequark will provide all the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) * Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy, etc.) and you will participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). * You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. **Career Growth Opportunities** * blithequark offers limitless career possibilities, with opportunities to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. * As a Full Stack Call Center Customer Service Representative, you'll have the chance to take the lead and become the voice of blithequark. **Join Our Team** If you're ready to take the lead as the voice of blithequark, we'd love to hear from you! Apply now and become a part of our dynamic team. Apply Job! **Watch Video: Want to learn more about our work from home roles?** [Insert video link] **#Virtualjob #Virtualwork #connectourcustomers** Apply for this job