**Experienced Student Customer Service Coordinator – Recreation Center Facilities**

Are you a motivated and enthusiastic individual looking to make a positive impact in a dynamic and fast-paced environment? Do you have a passion for delivering exceptional customer service and ensuring the safety and well-being of others? If so, we invite you to join the blithequark team as a Student Customer Service Coordinator in the Recreation Center Facilities department. As a Student Customer Service Coordinator, you will be the first point of contact for patrons and guests, providing a welcoming and approachable atmosphere that promotes a positive relationship between patrons and employees. You will also serve as a first responder to accidents within the building, ensuring that everyone receives the necessary care and attention in a timely and professional manner. **About blithequark** blithequark is a leading institution dedicated to creating an inclusive and effective teaching, learning, research, and working environment for all. Our mission is to provide a world-class education that prepares students for success in an ever-changing world. We are committed to fostering a culture of excellence, innovation, and collaboration, and we are seeking talented and dedicated individuals like you to join our team. **Job Description** As a Student Customer Service Coordinator, you will be responsible for: * Greeting patrons and guests, ensuring the safety and well-being of all patrons while maintaining a visibly positive and approachable composure * Assisting all customers with various questions/problems in customer service areas * Performing basic cleaning responsibilities, including trash, equipment, and laundry * Special event set-up and operations * Maintaining a clean and safe environment for all patrons by completing assigned shifts, duties, and enforcing facility policies * Serving as a first responder to accidents within the building **Essential Qualifications** * Current American Red Cross CPR for the Professional Rescuer, AED, and Standard First Aid certifications or obtained within the first 30 days of employment * BBP Certification obtained within the first 30 days of employment * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment and provide exceptional customer service * Ability to lift up to 25 pounds and stand for long periods of time **Preferred Qualifications** * Previous experience in customer service or a related field * Knowledge of facility operations and safety protocols * Ability to work independently and as part of a team * Strong problem-solving and conflict resolution skills **Skills and Competencies** * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment and provide exceptional customer service * Strong problem-solving and conflict resolution skills * Ability to lift up to 25 pounds and stand for long periods of time * Knowledge of facility operations and safety protocols * Ability to work independently and as part of a team **Career Growth Opportunities and Learning Benefits** As a Student Customer Service Coordinator, you will have the opportunity to develop your skills and knowledge in customer service, facility operations, and safety protocols. You will also have access to training and development programs that will help you grow and advance in your career. Our team is committed to supporting your growth and development, and we offer a range of benefits and perks to help you succeed. **Work Environment and Company Culture** blithequark is a dynamic and inclusive work environment that values diversity, equity, and inclusion. We are committed to creating a workplace that is free from harassment, discrimination, and retaliation. Our team is passionate about delivering exceptional customer service and ensuring the safety and well-being of our patrons and employees. We are looking for individuals who share our values and are committed to making a positive impact in our community. **Compensation, Perks, and Benefits** As a Student Customer Service Coordinator, you will receive a competitive hourly rate, paid training and development opportunities, and access to a range of benefits and perks, including: * Competitive hourly rate * Paid training and development opportunities * Access to a range of benefits and perks, including health insurance, retirement plans, and paid time off * Opportunities for career growth and advancement * A dynamic and inclusive work environment that values diversity, equity, and inclusion **How to Apply** If you are a motivated and enthusiastic individual looking to make a positive impact in a dynamic and fast-paced environment, we invite you to apply for the Student Customer Service Coordinator position at blithequark. Please submit your application, including your resume and a cover letter, to [[email protected]](mailto:[email protected]). **Equal Opportunity/Affirmative Action Statement** blithequark is an Equal Opportunity/Affirmative Action employer, and we encourage applications from minorities, women, protected veterans, and individuals with disabilities. We prohibit harassment, discrimination, and retaliation on the basis of age, color, disability, gender identity or expression, genetic information, military status, national origin, pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in our application and admission processes, educational programs and activities, facilities, programs, or employment practices. **Clery Act** As part of our commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read blithequark's Annual Security & Fire Safety Report at [http://www.MiamiOH.edu/campus-safety/annual-report/index.html](http://www.MiamiOH.edu/campus-safety/annual-report/index.html), which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. 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